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Episode 383: Project Failure Is Not An Option (Free)

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Kristy Tan Neckowicz and Connie Inman
Kristy Tan Neckowicz, Connie Inman and Cornelius Fichtner

At some point in their career, every project manager has to deal with troubled projects.

This interview about project recovery with Kristy Tan Neckowicz and Connie Inman was recorded at the Project Management Institute (PMI)® Global Congress 2016 in San Diego, California. We discuss their presentation and white paper Recognize Warning Signs and Rescue Your Troubled Projects. Here are the abstract and summary:

Abstract: Come to this session to hear real stories of troubled projects and recovery journeys from two seasoned project management professionals. You will learn to recognize common warning signs of troubled projects, approaches to right-sizing your project management processes, and applications of stakeholder management lessons for project success.

Summary: The common theme across the case studies is a focused spirit of continuous improvement to rescue troubled projects. Although projects are temporary in nature, project management processes are always evolving.

It is tempting to move on to the next project when a troubled project has been placed safely back on track. However, you will have more assurance of the project manager’s future success by conducting a lessons learned evaluation focused on the practice of project management before claiming victory.

By sharing the warning signs, right-sizing approach, and lessons learned from these case studies, we hope you will leverage our experience to keep your next project “on track” to successful delivery.

PDU Tip

This interview is 29 minutes and 57 seconds long. This means that it is 3 seconds too short and you can "legally" only claim 0.25 PDUs for listening to it. However... if you first listen to the interview and then also read the white paper on which it is based, then you can go ahead and claim 0.50 PMP PDUs!

Click to download the white paper

Episode 375: Project Assumptions (Free)

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Beth Spriggs
Beth Spriggs and Cornelius Fichtner

This interview about assumptions in project management with Beth Spriggs was recorded at the 2016 PMI® Global Congress in San Diego, California. We discuss her paper and presentation The Risky Business of Assumptions - Uncovering the Truth, as We Assume It to Be. Here is the abstract:

We all hold assumptions, then make decisions and take actions based on those assumptions without verifying their validity. Worse is when other people hold assumptions about our work and we don’t know it. This can impact user adoption, timeline, scope, quality, and overall project success. Not to mention personal frustration, stress, and desires to pull out one’s own hair.

Unchecked assumptions can be very dangerous in the workplace. We should be mindful of some common assumptions and actively work to uncover assumptions. Doing so will bolster project work and open up new paths for identifying risks.

Some project assumption examples that Beth introduces us to are assuming a project or task is easier or faster than it actually is, assuming priorities are aligned and haven't changed, and assuming who owns, or is responsible for, what.

Very importantly the paper and discussion also include a section about uncovering assumptions. Here, Beth offers us 5 ideas on how to develop and expand our project assumptions list.

PDU Tip

This interview is 23 minutes long. This means that you can "legally" only claim 0.25 PDUs for listening to it. However... if you first listen to the interview and then also read the white paper on which it is based, then you can go ahead and claim 0.50 PMP PDUs!

Click to download the white paper

Episode 373: Stuck on your Project? Get Un-Stuck with ProjectManagement.com (Free)

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Danielle Ritter
Dani Ritter and Cornelius Fichtner

This interview with Dani Ritter was recorded at the 2016 PMI® Global Congress in San Diego, California. Dani is the Manager, Community Engagement at Project Management Institute and her primary focus is the PM community of www.projectmanagement.com.

In the interview we discuss:

  • Why projectmanagement.com is at the congress
  • Its mission and relationship to PMI
  • How much it costs being a member (spoiler alert: it's free!)
  • The available resources, some of which are free PM templates, white papers, or webinars
  • How the community can help you if you have a PM related question
  • The online games (PM Wars and PM Challenge) that it offers
  • How members can get the most out of the site
  • How anyone can earn free PDUs by reading articles and attending virtual events

PDU Tip

This interview is 14 minutes 46 seconds long. This means that you can "legally" not claim any PDUs at all, because the minimum is 15 minutes for 0.25 PDUs. However... if you first listen to the interview and then also visit the site and spend at least 14 seconds reviewing all the great templates that they offer, then you can go ahead and claim 0.25 PMP PDUs in the technical category!

Click to visit the website

Episode 372: Stakeholder Analysis Reduces Project Risk (Free)

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David Hillson
Dr. David Hillson and Cornelius Fichtner

This interview with Dr. David Hillson was recorded at the 2016 PMI® Global Congress in San Diego, California. We discuss his paper and presentation My Stakeholders are my biggest risk -- help!. Here are two passages from the paper:

Abstract:

Stakeholders can pose a real risk to our projects—at least some of them can—and project managers and their teams need to be aware of this and take steps to control risks to their project that arise from risky stakeholders. As with all risks, stakeholders present both positive as well as negative risks, and we need robust ways of identifying which stakeholders offer opportunities, and where potential threats might lie.

This paper presents a structured way of identifying risky stakeholders based on a best-practice stakeholder analysis model (The Stakeholder Cube). It explains how risky stakeholders might influence a project based on their power, interest, and attitude. Finally, the paper shows how applied emotional literacy can be proactively used to influence risky stakeholders in order to optimize the outcome for the project.

Conclusion:

A risk is any uncertainty that could affect achievement of project objectives. Some of the biggest risks in projects arise from stakeholders, and project managers and their teams need to be aware of these risks and manage them proactively. As with all risks, there are both positive and negative stakeholders, and it is important to identify which stakeholders offer opportunities, and where potential threats might lie—and then act appropriately.

David is retiring and this was his last active participation at a PMI Global Congress in North America. He plans on continuing to attending the EMEA congresses and he has offered to be available for interviews over Skype in the future.

In this interview we talk about managing risky stakeholders, bringing together the disciplines of stakeholder engagement and risk managemetn. You'll hear some useful tips for making sure you're tailoring your risk responses in project management to your project and the stakeholders you work with.

PDU Tip

This interview is 26 minutes long. This means that you can "legally" only claim 0.25 PDUs for listening to it. However... if you first listen to the interview and then also read the white paper on which it is based, then you can go ahead and claim 0.50 PMP PDUs!

Click to download the white paper

Episode 371: PMBOK 6th Edition (Free)

Update!

Please note that we have released a more current interview:

Listen to our interview on PMBOK® Guide Seventh Edition

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Cyndi Snyder Dionisio
Cyndi Snyder Dionisio and Cornelius Fichtner

This interview with Cyndi Snyder Dionisio was recorded at the 2016 PMI® Global Congress in San Diego, California. We discuss her presentation "PMBOK® Guide -- Sixth Edition: Preview of Coming Attractions". Here is the session description:

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) is being updated as we speak, and the Sixth Edition will soon be published. This session provides insights into the new edition, including a peek at a new chapter on the role of the project manager. For each Knowledge Area, there are new sections describing key concepts, emerging trends, and tailoring considerations, as well as updates to ensure the PMBOK® Guide remains relevant to most projects, most of the time. Come and find out what to expect!

Cyndi was the chair of the team that worked on updating the guide and in her presentation (as well as in this interview) she introduces us to the publication timeline as well as many of the changes that are coming our way. This was of particular interest to me professionally, because the guide is a central text that we use in our PMP certification training for our students.

More About PMBOK 6

If you would you like to know more about what's coming in the new version, when and how it will be released and when the PMP exam will change to the new standard, then please click to visit our PMBOK 6 article.

Episode 368: How to Make Remote Work Productive (Free)

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Bruce Harpham Senior Financial Analyst
Bruce Harpham, PMP

Does your project rely on virtual teams? If yes, then it means that working remotely is the norm for your project team members.

Are they doing their work effectively and efficiently? And even if you answered yes, there is always room for improvement, right? Good, because how to make remote work productive is our topic today.

Our interview guest is Bruce Harpham (https://ca.linkedin.com/in/bruceharpham and http://projectmanagementhacks.com) who has written about remote workers and how to increase all our effectiveness. He argues that working virtually is simply the reality on many projects and project teams these days.

And so in order to help us improve remote work he recommends the following four steps:

  • Evaluate your current tools
  • Review communication preferences and strengths
  • Analyze the project’s requirements
  • Adjust your communication practices

We’ll go through each of these in detail with lots of examples from his own experience.

Episode 367: PMO Benchmark Report 2016 (Premium)

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This episode is sponsored by The Agile PrepCast. PDU for PMP::
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Lindsay Scott
Lindsay Scott

If you are working in a PMO then we have something good for you today.

Lindsay Scott (https://uk.linkedin.com/in/projectsmanagementrecruitment) from Arras People is back to talk us through the PMO Benchmark Report 2016. Yes... last week we looked at the overall PM Benchmark Report and right now it’s all about PMOs.

We are going to review who PMO practitioners are, who they work for, what their professional development looks like, how PMOs are set up, what functions they provide, where in the organization they are located from a reporting perspective, we’ll hear some PMO thoughts and challenges, and finally, we are going to be talking about www.pmoflashmob.org.

To download your PDF copy of this report, please visit the Arras People website and Request the PMO Benchmark Report 2016. You are also going to be invited to fill in the survey for the next report.

Episode 366: Project Management Benchmark Report 2016 (Free)

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Lindsay Scott
Lindsay Scott

For over a decade now, Arras people has been publishing their yearly project management benchmark report and so I’ve invited Lindsay Scott (https://uk.linkedin.com/in/projectsmanagementrecruitment) to introduce it to us to this latest version.

Lindsay says about the report, that even after all this time of doing the research and seeing the changes over the years, it is hard not to be drawn to the fact that project management is still an exciting and growing field. The fact that projects are still failing suggests that even with all the effort and time expended we are still searching for that magic bullet which will ensure we deliver.

Of course, the report doesn’t give us this magic bullet, but it provides an interesting insight into what you and I are doing day after day.

There are two options for you to get a copy of this report:

Episode 359: How to Manage a Shipyard Project (Premium)

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Fernando Remolina
Fernando Remolina, PMP

Shipyards and dockyards are the places where ships are repaired and built. Here we are talking about yachts, military vessels, cruise liners or other types of cargo or passenger ships. And of course, in order to stay on time, on budget and on scope, a shipyard project manager oversees the project.

Fernando Remolina González (https://www.linkedin.com/in/remolinaf) has been working in ship repair and shipbuilding project management for about a decade. He is one of the few voices that write and speak about their experience in managing projects on ships.

It's a fascinating and centuries old industry that requires the project manager to have lots of technical experience. Beyond that shipyard project management follows a pretty standard approach. You initiate, plan, execute, monitor & control, and then you close the project. But as in any other industry, it’s what you do that makes all the difference.

This interview is based on Fernando's article titled "Shipyards: Fast and Complex Projects" [Update: the website is no longer available, so we removed the link].

PDU Tip

This interview is 24 minutes long. This means that you can "legally" only claim 0.25 PDUs for listening to it. However... if you first listen to the interview and then also read the article on which it is based, then you can go ahead and claim 0.50 PDUs!

Episode 358: Work Breakdown Structure for a Shipyard Project (Free)

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Fernando Remolina
Fernando Remolina, PMP

The Work Breakdown Structure (WBS) is a powerful project management planning and controlling tool. It is the backbone to planning and managing scope on any project and - as you will hear in our interview - every ship repair project must have it.

Fernando Remolina González (https://www.linkedin.com/in/remolinaf) is a project management professional and works for the Curacao Drydock Company in ship repair, engineering and ship conversion. In his many years of working in shipyard project management he realized that managing the scope is both central and vital and that the WBS is the tool to use. And his successful projects are the proof.

So he set out to help others in his industry and wrote the article WBS for Ship Repair Projects. But here is the good news. First of all his article offers a fascinating look at shipbuilding project management and second, his review of how to apply and use a WBS can easily be applied to many other types of projects.

Episode 357: Managing Murphy (Free)

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Jim Young
Dr Jim Young, PMP, FNZIM

Today, I don’t have a full interview for you. I have something better. I have a free book on risk management for you:

The free risk management eBook you are going to get is “Managing Murphy -- Essentials of project risk management”. It’s written by Dr Jim Young, PMP, FNZIM (http://www.skillpower.co.nz/) and it is intended to be applicable regardless of your preferred methodology and framework – so you can use the concepts presented no matter if you follow PMBOK®, PRINCE2 or Agile approaches. The book includes exercises to do with your team so it's truly interactive. The exercise on risk responses in project managementis particularly helpful, in my view.

Click to view and download the PDF eBook now...

If you use a podcast app to download and listen to our interviews, then the book has very likely already been downloaded by the app for you. It is a PDF document and you should see it as a separate episode of your subscription of The PM Podcast. If not, then please click on the download button above.

PDU Tip

You can claim 1 PDU in the "Technical Project Management" category for each hour that you spend reading this book. Please study the PMI CCRS Handbook and search for "reading" in the document to see how to claim your PDUs in detail.

Episode 357: Managing Murphy (Free PDF eBook)

Click to view and download the PDF eBook now.

This free eBook "Managing Murphy - essentials of project risk management" was written by Dr Jim Young, PMP, FNZIM.

What I like about this ebook is that it includes risk management strategies for agile projects as well as techniques suitable for predictive methodologies. It references the PMI Practice Standard for Project Risk Management and goes into detail in more than 400 pages into the language and principles, processes and planning, identification and analysis and of course risk response management and monitoring and control. That's a lot of content! The section on reviewing and revising your risk approaches will help you identify risk management critical success factors specific to your organization so you can use those again in the future.

Risk management in project management is such an important area for practitioners and executives, so I'm pleased to be able to share this ebook with you. Why not send the link on to your colleagues as well?

Episode 352: Enlightened Project Management (Free)

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Joe Drammissi, PMP, PMI-ACP, CSM
Joe Drammissi, MSPM, PMP, PMI-ACP, CSM

We spend most of our waking hours at work, yet for many among us the time spent there is unrewarding, unfulfilling, and often just unpleasant. If that sounds familiar, then we can help.

Today we are going to be talking about Enlightened Project Management with Joe Drammissi, PMP (http://enlightenedpm.com/about). At first, this sounds like a method that comes straight out of a new age textbook, but it is in fact a worthwhile concept that helps us project managers not only make a positive difference, but also puts us at the leading edge of change. So keep on listening!

In our interview, Joe and I talk about what enlightened project management is but then quickly talk about the traits that an enlightened project managers has. We review what such a PM strives to do, believes in and how she or he works with stakeholders.

We close out the interview by learning how EPM is applied on a project manager's day-to-day work, and Joe gives us a technique that is easy to apply to get us started -- all based on his book 101 Tips for the Enlightened Project Manager.

Episode 346: Weight Loss For Risky Projects (Free)

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David Hillson
Cornelius Fichtner and Dr. David Hillson
(We're pointing at Disneyworld on the map)

This interview with Dr. David Hillson was recorded at the 2015 PMI® Global Congress in Orlando, Florida. We discuss his paper and presentation "Weight Loss For Risky Projects". Here is the paper's definition of Risk Obesity:

“Risk obesity” occurs when there is too much risk in the system, resulting from uncontrolled risk appetite (Hillson, 2014). This can affect the business as a whole if strategic risk-taking decisions by the senior management team lead to risk exposure that is greater than the organization can manage. But risk obesity can also occur at the project level, when a particular project is carrying levels of risk that are too high, posing a significant threat to the project’s success.

Each of the characteristics of physical obesity has parallels in risk obesity, where we accumulate excessive risk exposure that threatens the ongoing health of our project, and that may ultimately be terminal. Risk obesity also makes other risk ailments more likely, as high levels of risk exposure challenge the ability of our risk management processes to cope.

The main cause of risk obesity is an uncontrolled or inappropriate risk appetite (Hillson and Murray-Webster, 2012), leading us to take on too much risk without the ability to digest it and deal with it effectively. It is also possible in some cases that there is a built-in tendency to risk obesity arising from the “organizational DNA,” with a corporate ethos and culture that lead to excessive risk-taking.

The good news for projects suffering from risk obesity is that it is both treatable and preventable. This paper provides clear diagnostic symptoms to determine whether a project is risk obese, as well as proven treatment options.

Episode 344: Achieving the Elusive Work-Life Balance (Free)

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Neal Whitten
Cornelius Fichtner and Neal Whitten

This interview with Neal Whitten was recorded at the 2015 PMI® Global Congress in Orlando, Florida. We discuss his paper and presentation "Achieving the Elusive Work-Life Balance". Here is the paper's abstract:

If you have difficulty in juggling the demands of your job and your non-work life, you’re not alone. Many people feel like their lives are overcommitted and see no relief in sight. Nowadays, work-life balance can seem like an unrealistic objective and can seem more elusive than ever.

I have personally wrestled with my own work-life balance issues for most of my adult life, but—as a senior-aged person—I have learned a massive amount of knowledge and, dare I say, wisdom, about the highly important subject of finding a satisfactory harmony across all aspects of life. I have also read the research and musings from many valuable contributors that have opened my eyes even wider on maintaining a healthy work-life balance. My mission here is to sift through the data and present to you meaningful information that can help you to not only better understand your work-life balance, but can also give you ideas that can help you to achieve the integration that is most important to you.

Episode 343: Managing Virtual Teams (Free)

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Jesse Fewell
Cornelius Fichtner and Jesse Fewell

This interview with Jesse Fewell was recorded at the 2015 PMI® Global Congress in Orlando, Florida. We discuss his paper and presentation "Can You Hear Me Now? Working with Global, Distributed, Virtual Teams". Here is the paper's abstract:

Today's work world has changed radically. Whether video chatting with China or taking a call at from home, more and more professional work is no longer in person. It can be frustrating, but a deeper look reveals some surprises: Everyone is doing it, and not just for costs; many organizations are thriving with it. Most pain points have simple work-arounds. This paper will walk you through tips and benefits for working with people outside your office.

With the rise of the Internet, emerging economies, and the trend of working from home, today’s professionals are dealing with a workplace that is very different from anything the world has ever seen. Never before in the history of mankind have we been able to conduct so much work, so quickly, with so many people outside our own location.

Of course, it’s not all rainbows and unicorns. We struggle with time zone issues, language barriers, limited visibility, poor infrastructure, and so on and so on. Sometimes we choose remote teams intentionally for their benefits. But often, this kind of organizational structure is handed to managers and team members without choice.

This paper is about how to deal with all those issues and strengthen your teams.

Episode 328: Agile Communications (Premium)

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Bill Dow
Bill Dow, PMP, ITIL, CSM - Author

According to Harold Kerzner, we project managers spend 90% of our time communicating.

And according to the title, Bill Dow’s new book Project Management Communication Tools is 100% about communication tools. And since agile project management is the hot topic of the day, a large portion of the book is devoted to Agile Communications and Agile Communication Tools.

So in this interview, Bill and I review:

  • Agile dashboards
  • Agile meetings
  • And even agile estimation.

Good communication is essential for risk management in agile projects so you are sure to pick up some great ideas from this episode -- whether or not you are working in an Agile environment.

Episode 327: Social Media Project Management Tools (Free)

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Bill Dow
Bill Dow, PMP, ITIL, CSM - Author

You don’t necessarily have to manage a social media project in order to recognize the benefits of using the tools of social media project management. Furthermore, being a social media project manager is more than simply publishing a few project updates on Facebook.

In order to really reap the benefits, social media has to be a fully integrated and planned part of your project’s communications management strategy.

How to use and when to use social media on your project is at the center of my discussion with Bill Dow (https://www.linkedin.com/in/billdow) whose book Project Management Communication Tools includes a whole section on social media tools for our projects.

In our discussion, Bill and I will review the following:

  • Mapping social media tools to project communication tools
  • Determining which tools to use on your projects
  • Which tools can we use in which project phase or process group
  • When to bring on a social media expert to help

Episode 326: Got Project Management Questions? Here are the Answers! (Free)

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Jeff Furman
Jeff Furman, PMP - Author

Do you have a project management question? Then Jeff Furman (https://www.linkedin.com/in/jefffurmanlinkedin) very likely has the answer for you in the second edition of The Project Management Answer Book.

The book includes questions

  • Why do project managers need a formal project charter?
  • What is the role of a program manager?
  • What are the top 10 pitfalls to avoid when starting a project?
  • What is the single best way to prevent scope creep?

All answers are detailed, easy to understand and often come with tips and tricks tables and graphics and everything you need to fully understand and implement good practices on your own projects.

This book is also great for anyone preparing for their PMP® Exam. So if you are looking for a good PMP Book then check out the great reviews it has received on Amazon!

This second edition is not just a rehash of what Jeff originally published some years back. Far from it. Jeff revisited every single question and wrote an updated answer to include changes in our industry. So it’s not surprising that he now also includes sections on Agile, Scrum and Stakeholder Management.

Episode 324: How to Get Your PMP Certification with Bryan Bowers (Free)

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Bryan Bowers, PMP
Bryan Bowers, MBA, PMP

This is another episode in which I am proudly introducing you to one of my successful students who was able to pass the PMP. His name is Bryan Bowers (https://www.linkedin.com/in/bowersbryan) and he is a student of the PMP PrepCast.

There are two reasons that make me especially proud of helping him pass. First of all, Bryan has taken over a dozen certification exams, and second he says that “this was by and far the most brutal exam I have ever taken”. And so I feel very satisfied that it was my exam preparation course that showed Bryan how to prepare for PMP.

In this PMP lessons learned interview you are going to hear him talk about his journey to becoming PMP certified from start to finish.

Project Management for Beginners and Experts

Going beyond Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®

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