Episode 097 Overtime: How to Manage the Gray Areas

Written by Cornelius Fichtner.

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In this episode Jerry Manas gives us additional insights into the gray areas. Because his book is called Managing the Gray Areas, we are concentrating on the actual management process. The tools that Jerry recommends and which we discuss at length are

Ideals - Standing for something
Leading by Questioning
Systems Thinking
Empathy and Cultural Awareness

Since these are mostly tools from the softer end of managing the gray areas we then go ahead and also spend time looking at a number of hard tools.

Last updated on 16 September 2019.
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Cornelius Fichtner

Cornelius Fichtner, PMP, CSM, is the host and the author at The Project Management Podcast. He has welcomed hundreds of guests and project management experts to the podcast and has helped over 60,0000 students prepare for their PMP® Exam. He has authored dozens of articles on projectmanagement.com and PM World 360. He speaks at conferences around the world about project management, agile methodology, PMOs, and Project Business. Follow him on Twitter and connect with him on LinkedIn.

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