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Project Management Professional (PMP)® Training on your mobile device:

Simona Fallavollita and Cornelius Fichtner

The exam for the Project Management Professional (PMP)® certification is driven by current practices in the profession. Because project management is evolving, so is the PMP exam. As a result of the release of the A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition in September 2017, the PMP exam will change on 26 March 2018. This is to ensure that exam content is consistent with the guide.

This interview with Simona Fallavollita (LinkedIn Profile) was recorded at the magnificient Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. We discuss the how, what, why and when of the changes that are coming to the PMP exam.

Although the PMP is not a test of the PMBOK® Guide, it is one of the primary references for the exam. This means that students preparing to take the exam after the change can expect to see lexicon changes and terminology used within the exam as well as harmonization of process groups, tools, and techniques. Students planning to take the exam after the change are advised to use PMP Training materials that are updated to the new guide.

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Project Management Professional (PMP)® Training on your mobile device:

Sara Gallagher and Cornelius Fichtner

A large number of projects these days rely on virtual teams. This means that we project managers must master how we communicate in a virtual setting in order to properly lead our teams. But how do you build trust as a leader if nobody can actually see you?

This interview with Sara Gallagher (LinkedIn Profile) was recorded at the awe-inspiring Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. It is based on her presentation "You Can Trust Me: Communicating When Nobody Can See Your Face" and explores tools and techniques project leaders can apply to improve communication and convey trust even in digital and virtual settings. Here is what Sara wrote about her presentation:

Trust is essential to effective communication across your team and your stakeholders - but how can you communicate trust when no one can see your face? This engaging session will examine how the four cores of trust are impacted in a digital, global communication environment. Participants will be given the opportunity to immediately apply what they've learned to improve communication across their teams.

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Marygracesoleil Ericson

Advanced product quality planning (or APQP) is a framework of procedures and techniques used to develop products in industry, particularly the automotive industry.

This interview about APQP with Marygracesoleil Ericson (LinkedIn Profile) was recorded one day before the excellent Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois.

Marygracesoleil was an attendee of the congress (not a speaker) who contacted me and suggested that we do an interview on a topic relevant to her industry. She is the PMO manager of a car audio equipment manufacturer, leading a team of program managers who build designs and coponents for the audio divisions in the automotive industry. If you have a premium sound system in your car then you might be using their speakers.

For more information about APQP please visit the APQP Wikipedia Page.

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Margaret Meloni, MBA, PMP

Here are some buzzwords for you:

Multi-generational teams. Generational shifts. Inter- and intra-generational communication. Multi-generational workplace. Millennials vs baby boomers. I think you get the idea... right? We’re here today to talk about how old I am... :-) Just kidding... we’re here to talk about generational sensitivity and diversity and how to make the best of it in project management.

And in order to explore this generational topic we turn to our "soft side expert" Margaret Meloni. She has been an IT and project manager for some time and has had the pleasure to work with people from many generations. And I’m not saying she’s old either...

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Margaret Meloni, MBA, PMP

Those of you who have, will or are preparing for your PMP exam, inevitably come across the term “Interpersonal Skills”. A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) mentions them, your prep books talk about them, and you find me talking about them in my PMP exam prep training lessons as well.

Leadership, team building, motivation, negotiation or trust building are some of the terms you’ll find. But there is another dimension to these soft skills that we project managers need. And that is “emotional intelligence”.

Emotional intelligence and leadership is one of the topics Margaret Meloni has been coaching and training on for a long time. The “softer side” of project management is her area of genius and so I’m very happy to welcome her as our expert today.

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Margaret Meloni, MBA, PMP

Becoming better at project management and by extension also becoming a better project manager does not necessarily mean learning about and then also implementing the latest tools, techniques or methodologies. Instead, it can simply mean that you start paying attention in a particular way; on purpose, in the present moment and nonjudgmentally. That’s mindfulness.

Mindfulness as a business practice and leadership tool has seen a significant increase in press coverage lately. It originally started out as a means for improving yourself and your interactions with others but you will find that many leadership articles in the large business journals will make reference to it.

And so we are very glad to welcome Margaret Meloni to look at Mindfulness for Project Managers with us today. We will give you a definition, discuss the benefits, but most importantly we go through a number of familiar project management situations to see how mindfulness will help us improve and become better leaders.

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Oliver F. Lehmann, MSc., PMP

The one thing I really like about project management is how unpredictable my days can sometimes be. I come to the office in the morning with a clear plan of what we are going to do today, and then something happens.

Maybe something breaks, a critical resource is unexpectedly not available today, or -- even more normal -- the customer wants a change and he wants it now. I love this challenge, because as a project manager I now have to re-evaluate the situation and change my plans accordingly. That is situational project management.

However, there's more to situational project management than just responding with a knee-jerk reaction. These times demand situational awareness, skill and finesse from us project managers.

And so I’m very happy to welcome Oliver Lehmann (www.oliverlehmann.com -- www.linkedin.com/in/oliverlehmann/) who literally wrote the book on this topic. The book is called Situational Project Management the dynamics of success and failure.

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Susanne Madsen, Author

Every project that you and I have ever and will ever manage depends on people’s skills.

The sponsor relies on you as the project manager to successfully lead the team, you rely on the team to have what it takes to create all the deliverables at the required quality, and the end user -- the recipient of what you and the team deliver -- must have the skills to use the product you finally give them.

But what if the skills don’t match up to the tasks at hand? What if a team member is lacking a skill? What if the technology is so new and different that your users will have a hard time with it? The answer is of course leadership coaching, mentoring and training.

And there is no one better than Susanne Madsen (www.susannemadsen.com -- www.linkedin.com/in/susanne-madsen-1134312) who coaches and mentors project managers into project leaders to come on the program and help us understand these three similar yet different activities.

A coaching style of leadership can make a huge difference to how motivated and supported your team members feel when working on your project. And we know that better motivation tends to lead to higher engagement and therefore better outcomes. Ready to dive into this topic? It's a good one!

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Elizabeth Harrin, FAPM

There is no doubt in my mind that you have heard the term lessons learned before.

It is mentioned extensively throughout A Guide to the Project Management Body of Knowledge, (PMBOK® Guide), I teach it as part of my PMP training lessons and my favorite search engine gives me over 51,000 results for the search term “lessons learned in project management”. In fact, as an experienced project manager you have probably participated or even chaired one or two lessons learned meetings yourself on your own projects.

But let’s consider the bigger picture around lessons learned. What process do we follow? What management techniques are there for lessons learned? Are all documented lessons learned equally valuable?

These questions need answers. And so I’m happy to welcome Elizabeth Harrin (rebelsguidetopm.com -- www.linkedin.com/in/elizabethharrin/ - ) who has the answers for us!

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For your PMI Agile Certified Practitioner (PMI-ACP)® Exam

Joseph Flahiff, PMP, PMI-ACP

Are you using an adaptive life cycle to manage your projects? You know, something that falls under the general umbrella of Agile like Scrum, XP, Kanban or DSDM?

And if your answer to this question is yes, then think about when exactly you started using these approaches, because that date says a lot about you and your organization. If you started 20 or more years ago then you can consider yourself to be an innovator, but if you started just recently you are a laggard. (And just in case you are wondering, I would put myself in the middle with what is called the "early majority".)

But no matter when you started your journey into Agile it might be interesting to know how many of us out there are actually using Agile on our projects. And according to Joseph Flahiff (www.whitewaterprojects.com -- www.linkedin.com/in/josephflahiff) there are more than you would think.

How many more? He doesn’t have an exact number, but then again nobody knows how many waterfall-based projects there are either. However, studies done on this subject and a number of other indicators lead him to believe that Agile is now the new normal. The number organizations using agile project management is massive, which is just one more reason to also get started with your PMI-ACP Exam Prep.

Today, many organizations are using agile project portfolio management alongside their existing PMO capabilities, to ensure that all the change projects in the business have adequate governance and support.

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Yazmine Darcy, MBA, PMP, PMI-ACP, CSM

This is another episode where I’m asking: Are you currently studying or thinking about studying for your PMI Agile Certified Practitioner (PMI-ACP)® Exam? Wonderful. That’s what we are going to be talking about.

In this interview you are going to meet Yazmine Darcy (https://www.linkedin.com/in/yazminedarcy). Yazmine is not only one of my students and coworkers, she is also the project manager in charge of developing the sample exam questions that we use in our PMI-ACP Simulator. And so, if you not only want to know how to prepare for your own PMI-ACP Exam but also want to hear about all the work that goes into creating one of the training tools you could be using, then you have come to the right place.

As you know, the rules of all Project Management Institute (PMI)® exams are such that we are not allowed to discuss specific questions from the exam. But we can discuss her overall experience, general thoughts on the process and her recommendations to you. So you can look forward to an experience and tip filled interview on how to prepare for and pass your PMI-ACP Exam.

Full disclosure: Yazmine Darcy and Cornelius Fichtner both work for OSP International LLC, makers of The Agile PrepCast and The PMI-ACP Exam Simulator.

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Jordan Kyriakidis, CEO of QRA Corp

One thing that every project manager notices over the course of her or his career is this: We begin with managing relatively simple projects. Here we learn about the theory of project management, its good practices and how to apply them. And as we get better we are assigned to bigger and more important projects.

But in recent years you may have begun to notice that even though your projects may not have become any bigger their complexity has never the less steadily been increasing. In other words, if you took a project you managed 5 years ago and repeated it today in exactly the same way then the one thing that would definitely change is the complexity caused by an increase in interdependencies.

And that’s where Jordan Kyriakidis (https://www.linkedin.com/in/jordankyriakidis/) and I are starting this interview. We are exploring why complexity is increasing, whether it is actually real or just a perceived problem, and what you can do about it.

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Agile exam prep on your smart phone:

Stas Podoxin, MBA, PMP, PMI-ACP, CSM

Are you currently studying or thinking about studying for your PMI Agile Certified Practitioner (PMI-ACP)® Exam? Wonderful. That’s what we are going to be talking about.

In this interview you are going to meet Stas Podoxin (https://www.linkedin.com/in/staspodoxin). Stas is not only one of my students but also one of my coworkers. And one of the interesting differences in how he prepared for the PMI-ACP exam is the fact that he took an Agile course at a university that helped him get a better understanding of the Agile mindset. And so by the time he got around to using our own online training course he was already quite far ahead on the curve.

As you know, the rules of all Project Management Institute (PMI)® exams are such that we are not allowed to discuss specific questions from the exam. But we can discuss Stas's overall experience, how he did his PMI-ACP Exam Prep, his general thoughts on the process and his recommendations to you. So you can look forward to an experience and tip filled interview on how to prepare for and pass your PMI-ACP Exam.

Full disclosure: Stas Podoxin and Cornelius Fichtner both work for OSP International LLC, makers of The Agile PrepCast and The PMI-ACP Exam Simulator.

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Jordan Kyriakidis, CEO of QRA Corp

My goal of having these show notes on the website is to give a quick and concise introduction of the podcast topic and to tell you what you can expect to learn from it. Sometimes I am right on point and sometimes I’m a little more vague.

And tomorrow, when you are back at the office working on your project requirements your goal will be to correctly and succinctly describe the requirements for that project your company is going to launch. The big difference here is that your descriptions have to be 100% on point. You cannot afford to be vague, because requirements that can be misinterpreted is a sure-fire way to doom your project. So what can you do to improve your requirements?

The problem of poorly written, ambiguous, and inconsistent requirements is something that Jordan Kyriakidis (https://www.linkedin.com/in/jordankyriakidis/) has thought about a lot. And his answer to this problem is not only a list of “21 Top Tips for Writing an Exceptionally Clear Requirements Document” (https://qracorp.com/write-clear-requirements-document/) but also to use computing power. Yes, there is actually a software that will scan your requirements document and tell you what's wrong with it.

But we’re not going to talk about the software much, because that would be pretty boring here on an audio podcast. Instead, Jordan and I look at the root causes of poorly written requirements and then we introduce you to the most important 6 out his 21 tips. In that way you can start using your brain power to write better requirements.

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Agile exam prep on your smart phone:

Jonathan Hebert, PMP, PMI-ACP

Are you by any chance thinking of getting your certification as a PMI Agile Certified Practitioner (PMI-ACP)®? Great. Because that certification is our topic.

Today you are going to meet Jonathan Hebert (https://www.linkedin.com/in/jonathan-hebert-pmp-csm-pmi-acp-0712471) who not only passed his PMI-ACP® Exam, but he also got audited in the process. So he has a story to tell!

As you know, the rules of all Project Management Institute (PMI)® exams are such that we are not allowed to discuss specific questions from the exam. But we can discuss Jonathan's overall experience, how he got his PMI-ACP Exam Prep, his general thoughts on the process and his recommendations to you. So you can look forward to an experience and tip filled interview on how to prepare for and pass your PMI-ACP Exam.

Full disclosure: Jonathan Hebert and Cornelius Fichtner both work for OSP International LLC, makers of The Agile PrepCast and The PMI-ACP Exam Simulator.

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Karin Brünnemann, PMP

Are you currently managing a multicultural project?

Well, no matter if you answered “yes” or “no” to this, today’s interview with Karin Brünnemann (https://www.linkedin.com/in/karinbrunnemann) is for you. We will look at what culture is, how cultural differences can lead to conflict, and how culture affects the various dimension of conflict on projects that we learned about when we last spoke to Karin. Most importantly, we will of course also discuss approaches for conflict resolution.

So… if you answered “Yes” to my questions “Are you currently managing a multicultural project?”, then you are going to learn a lot about culture, conflict and what to do about it.

And if you answered “No”, then you will learn that your answer was in fact wrong and that you should have answered “Yes” in the first place. You are in fact managing a multi-cultural project even if you don't think you are.

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Just a quick update about our current publication schedule.

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Karin Brünnemann, PMP

Conflict in project management is inevitable. In fact they say that the only way to not have a project management conflict is to have a one-person project. And even then, some people have a tendency to argue with themselves.

Karin Brünnemann (https://www.linkedin.com/in/karinbrunnemann) recently gave a presentation on the topic of Managing Conflict in Projects to the Project Management Institute (PMI)® Slovakia Chapter. And because it was such a success she suggested that we bring it to you as well!

Karin’s presentation and our interview is full of solid advice and best practices you can apply to the conflicts you will inevitably encounter. We will discuss:

• Definition & Characteristics of Conflict
• Conflict in the Context of Project Management
• How to Analyse a Conflict
• How to Manage Conflict.

A big part of the interview is actually focused on that last part -- the actual project management conflict resolution. We are, however, not going to talk about conflict resolution on multicultural projects. That’s reserved for next week.

Conflict management is something that many project manager coaching and mentoring sessions discuss, because it's such a common concern for project managers. It's also a topic that comes up often on social media for project managers, because we all face challenges working with our teams from time to time, and the wider stakeholder community beyond that.

Before we dive into the podcast interview, one more important point: we don't talk about specific project methodologies or approaches in any depth. For example, we aren't going to cover the role of project manager in SAFe agile, but project managers in that position would still find conflict management techniques useful to understand. Conflict doesn't discriminate! Regardless of the method or approach you are using, you are still going to find that stakeholders clash from time to time.

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Jamal Moustafaev, MBA, PMP

In this second interview with Jamal Moustafaev (https://ca.linkedin.com/in/jmoustafaev we take what we learned about the project portfolio management process and discuss how to implement it in our organizations.

We look at PPM reviews, internal resource cost, the importance of our mission and strategy, how involved c-level executives need to be, a charter for portfolio management, how the halo effect can skew your project selection methods, and how to improve the quality of project proposals.

All of these ideas are of course taken from his book Project Portfolio Management in Theory and Practice: Thirty Case Studies from around the World (Best Practices and Advances in Program Management) with the intent of giving you practical tips on how to implement project portfolio management in your own organization.

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Jamal Moustafaev, MBA, PMP

Project Portfolio Management and the realization that strategic alignment of all projects within an organization is crucial are both gaining ground. And this realization also emphasizes the need for having solid project selection methods.

But how exactly do you do all of this? The number of books that focus on practical advice for implementing a strategic project portfolio management process is quite small. Lucky for us that a new one with exactly that focus has just been published

The new book is titled Project Portfolio Management in Theory and Practice: Thirty Case Studies from around the World (Best Practices and Advances in Program Management) written by Jamal Moustafaev (https://ca.linkedin.com/in/jmoustafaev. In our discussion, we answer these questions:

• What is project portfolio management?
• What are the three pillars of strategic PPM?
• What are some project selection models that support a company's strategy?
• How do we achieve strategic alignment?

In my past interviews with Jamal, we talked about what is scope in project management and how you can exercise scope control in project management. He also has a book on that topic that covers the whole domain, not just the change process. Now let's just hope there is no project management scope creep in this interview! Ready? Press play now.