Tons of "Golden Nuggets of Wisdom" in today's show! Following some listener feedback at the start of the show, I am introducing three new show segments:
Simon Says: Chuck Tomasi from www.chuckchat.com has recently moved into a junior project manager position. Whenever Chuck shares his experiences on his own show, I will cut & paste that segment into The Project Management Podcast, so that you are able to hear his insights right here. Today, Chuck learns about letting the experts talk for themselves.
Dear Diary: I got a new project this week and this is my audio diary. I will talk about my approach, my successes, my failures and about all the crazy stuff that happens on a small IT project. Today, things go wrong even before we get to the kick-off meeting.
The Good, the Bad and the Ugly: This is my review segment in which I will review PM related website, podcasts, books, newsletters or anything else that is reviewable and comes across my desk. If you have a suggestion, drop me a line at This email address is being protected from spambots. You need JavaScript enabled to view it.. Today, I am reviewing the excellent website of Max Wideman at www.maxwideman.com.
And I also mention that the cost-saving early registration of the PMI Global Congress 2005 - Latin America has been extended until October 21, 2005.
Tons of "Golden Nuggets of Wisdom" in today's show! Following some listener feedback at the start of the show, I am introducing three new show segments:
Kristine Hayes Munson is the Chair of the Project Management Institute, Orange County Chapter. Amongst other topics, we talk about her career as a project manager, what the benefits of being a PMI member are, how she became chair of the chapter, her involvement in the PMI Leadership Institute and about why you should become a PMP. And you definitely don't want to miss The Final 10, the ten questions I ask at the end of each interview.
Episode Transcript
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at pmpodcast.blogspot.com or send your emails to PM This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to show number six. I am Cornelius Fichtner. Now the show is recorded on the 8th of October, 2005. And today I have my first guest on the show. This guest is Kristine Hayes Munson, who is the president of the project management Institute, orange County chapter, the PMI-OC, I asked Christine to be on the show today because I have had several email conversations with listeners regarding the PMI. They ask questions, like, why should I join the PMI? What skills can I learn as a PMI volunteer? Or what will the PMP certification do for me? And I figured rather than me pontificating about this subject, I want to bring someone on the show who knows the PMI inside out and who can back up her views on the PMI with personal experience. It did not take me long to decide who I wanted to talk to because whenever I have a PMI related question, Christine is usually my one stop shop. She knows the PMI inside out. So one day at the office, I got up, I walked over to my boss and I said, Hey, Christine, how would you feel about doing an interview on my podcast? She said, yes. And here it is
Announcer (01:47):
The project management podcast feature interview today with Kristine Hayes-Munson chair of the project management Institute, orange County chapter in California.
Cornelius Fichtner (02:09):
Kristine Hayes Munson joined the PMI in 1999, but wasn't very active until she found the PMI-OC in 2001, Christine says choosing to become a PMI-OC volunteer was one of my best personal and professional decisions as a volunteer. She is privileged to work with and learn from countless other PMI-OC members. Christine has served as vice president of communications, vice president of professional development, and is the current chair slash president on the board of the PMI-OC. Professionally, Her project management experience includes a wide range of business process improvement and information technology projects in the finance printing and construction industries.
Cornelius Fichtner (03:04):
Currently, Christine oversees a team responsible for project portfolio tracking, project management, methodology development, standard operating procedure, documentation, audit, compliance, oversight, resource utilization, division intranet development, and senior management reporting for 145 member financial services technology department, Christine lives in Vista, California with her husband and their three children. Okay. Christine, even though we've been working together for a long time, we've known each other for about what two and a half years now, something like that. The one thing I never ever asked you is you've grown up in Idaho on the farm. How on earth did you ever end up in one of the oldest financial institutions of the United States as a project manager?
Kristine Hayes-Munson (04:02):
Well, first off, I didn't really grow up on a farm. My father taught school until I was 14 and my mother, um, chose not to relocate to live on the farm. So we stayed in the big city of American falls, which had 3,600 people. Huge, huge, huge city. There's actually stoplights there. Acacia curious. Um, I went to college and was an English major, gotta be any English and found that it was a very marketable skill I could work at McDonald's. I go work at burger King. I chose Kinko's because I would not smell like food after I was through actually I had gone to Kinko's to copy my resume and they had the big help wanted sign. And I'm like, well, you just cough you know.
Cornelius Fichtner (04:47):
So what kind of job did you take at Kinko?. Probably not as project manager to start you off.
Kristine Hayes-Munson (04:51):
No, I worked at the front counter at, Kinko's making $5 an hour
Cornelius Fichtner (04:56):
Here. I need 20 copies of that.
Kristine Hayes-Munson (04:58):
Absolutely.
Cornelius Fichtner (04:59):
Okay.
Kristine Hayes-Munson (05:00):
And then from there, I just kind of accidentally fell into working in the desktop publishing area, which is my first introduction to technology beyond just using my PC at home. And so I did desktop publishing for three or four years using a Macintosh. So I'm a huge Mac fan. I have two of those at home. And from there I just kept climbing the Kinko's corporate ladder and looking for new opportunities to improve what I was doing and to challenge myself and to explore new options. And one of the options that I was able to uncover was the opportunity to go work at Kinko's corporate office and manage the program around the operations manual. And I probably I'd always had always been using project management skills, but I didn't really know what I was doing as a project managers till I went to work at Kinko's corporate office, and I had.
Cornelius Fichtner (05:58):
Using project management skills. I didn't know what it was until I started getting into the profession and getting training. Yeah.
Kristine Hayes-Munson (06:04):
Yeah. I had a title. I didn't know what it meant basically. So big, this thing happened, I understood that part, but I didn't know what, what a program project manager was. And I was working for a woman who understood that and pointed me to UCSPB university of California at Santa Barbara. They had an extension program where they were teaching project management. So I basically took, there were a bunch of us who took it together and a night class on project management. One-on-one from everything on how to write a schedule and use Microsoft project to more in depth project management topics. And that lasted about 18 months. And that was the first time I really understood what a project manager was. And through that involvement, I ran into some people who were active in the PMI LA chapter, and they started talking very highly of the project management Institute and what it had done for them and were trying to get me involved in that chapter.
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
Today I am reviewing five project management related shows of other podcasts and tell you which ones are worth listening to. Here are a the links to the shows:
The Internet Show with Tony Fraser: No longer available
The Business Intelligence Network's Solutions Spotlight with Claudia Imhoff: Website - [Update 2019: Unfortunately the audio by Claudia Imhoff is no longer available so we removed the link.]
The Marketing Edge with host Albert Maruggi: Website - MP3 [Update 2019: Unfortunately the audio by is no longer available so we removed the link.]
The Cranky Middle Manager Show hosted by Wayne Turmel: Website - MP3
I am also reading a few emails from listeners and I mention the Troubled Projects Specific Interest Group as a follow up on Show #3 in which I talked about project failure.
Episode Transcript
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Cornelius Fichtner (00:10):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at the PM. podcast.blogspot.com or send your emails to PM This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to the fifth show. I am Cornelius Fichtner. This show was recorded on the 30th of September, 2005. And today I will give you my review of five project management related podcast shows out them. However, before we do that, I want to read a few emails that I have received over the past couple of weeks. The first one is from Chuck Tomasi. He writes, hello. I found your podcast on the front page of iTunes being a new project manager for our it group. I thought I would look for any and all resources. Since I am familiar with podcasts, I do a couple of shows myself and find the medium terribly convenient. I thought I would start with your show.
Cornelius Fichtner (01:17):
I am just getting through the existing material now. Well, thank you very much, Chuck, for telling me about the iTunes from page, I was quite happy to see my show announced that, and please keep listening because I will use the questions which you have asked at the remainder of your email in my interview that I will be doing next week with the chair of the local PMI chapter. Next is an email from Jennifer Kelly. She writes great show. I tuned in shortly after you started your podcast. And as someone who is considering project management as a career switch, your shows have been very helpful. Keep up the great show. Well, thank you very much, Jennifer. And also thank you to Andrew Smith from Auckland New Zealand who writes hi, Cornelius, just listened to your intro podcast. You did well and captured my interest. I wait with interest for your next shows.
Cornelius Fichtner (02:21):
Finally, I got an email from Daniel [inaudible]. He writes from Brazil, and that is in response to my show on project failure. I think that was shown number three. He writes, I was listening to your third show about project failure at lunch. And oddly enough, early that day, the key project which I was working on was declared a failure first by me, then my superiors. He continues to explain how he deals with failure. This is going to be interesting for you folks. First, I blame myself. I keep looking back and seeing the all so obvious signs that things were going wrong. Then I blame the others. What do I have staff for? Are they so up to use that they couldn't see what was going on? Do they care so little about anything else than their paychecks? After this? I blame my superiors for awhile thinking that they could be more supportive.
Cornelius Fichtner (03:32):
This lasts for a day or two. After that, I start thinking where the relations between the people involved in the project started going bad. He finishes by saying personally, I blame a failure of a project on my lack of ability to manage people and make them get involved. And I very much agree with Daniel here because the P in P M stands just as much for people management as it stands for project management. Oddly enough, those stages that Daniel went through, they reminded me quite a bit of the five stages of grief. You know, the five stages that someone who receives devastating news has to go through before they can accept that news. And those five are denial, anger, bargaining, depression, and acceptance. It's kind of the same kind of feeling here. Daniel also asks if it is wise to almost immediately try and revive a field project.
Cornelius Fichtner (04:44):
Now, from what I can tell Daniel's project failed because the software vendor pulled the plug. Personally, I have to say, no, you probably want to give the project some rest to regroup. And most importantly, however, you need to bring everyone involved to the table and do a lessons learned because before you revive a project, you definitely want to know why it failed and what you can do better next time. Otherwise you'll just repeat the same mistakes. And I can tell you, this is exactly what happened to me. There was no lessons learned, done, and that is why the project that I was talking about in show number three, why it had failed. And in order to get that lessons learned, you want to bring everybody on the project onto the table and listen to what they have to say. Definitely. Oh, and you probably also want to surf over to the troubled projects, specific interest group folks.
Cornelius Fichtner (05:47):
There is such a thing. You can find them at www.ppsig.org. There'll be a link on my blog for that, but now onto today's show in which I will be giving you my review of five other shows that I have found out there. And these five shows are the internet show with Tony Fraser, the Fox show by Andrew McNeil. Then there is the business intelligent network solutions spotlight with Claudia Imhoff, the marketing edge with host Albert Maroji. And then there is the wonderfully named the cranky middle manager show, which is hosted by Wayne terminal. Please keep in mind that these podcasts, they are regularly scheduled shows, but they don't always talk about project management in each of these podcasts. Just the shows that I'm reviewing here today do talk about project management. Let's get started.
Tony Frazier (06:59):
It's the internet show with Tony Frazier. I love this thing. I love the show. I love being in the air. I love having my own radio show. Absolutely fantastic.
Cornelius Fichtner (07:12):
The internet showl with Tony Frazier is a podcast of a radio show from radio K L a V 12:30 AM in Las Vegas. Here's what Tony says about his mission. There's a lot of bad business and technical information about the web floating around causing people to lose zillions of dollars a year in wasted capital and human confusion. We hate that our mission is to stare, stare straight in the face of all those topics that seem like rocket science, break them down and protect you from having the wool pulled over your eyes. So he's focusing mostly on internet issues. And in this show here, he talks about project management. This show was recorded on March 9th, 2005, and it is 54 minutes long, including all the radio ads. Tony's guest is Marcus hammer. And Tony says about Marcus in addition to being a startup expert and striking it big with some really interesting statistical software.
Cornelius Fichtner (08:23):
Marcus happens to be the one single guy I trust to run a monster project. If I needed to go off, if I needed it to go off without a hitch, learn how to successfully manage a technology project from the best of the best. And in the first 20 minutes of the show, they start out by talking about the basics of project management. Then Marcus goes into a very, very good overview of project management methodologies and best practices. There are lots and lots of golden nuggets of wisdom in here. Even if you are already a project management expert, two statements from Marcus here that I disagree with. First of all, he says that companies in the U S don't require certification while companies in Europe do my opinion is that us companies in fact are requiring certification job ads, no longer say that PMP is preferred preferred.
Cornelius Fichtner (09:28):
Instead they say PMP required. And his second statement, that was a bit odd. He mentioned that in his opinion, Microsoft project is the most mature project software out there. He doesn't really qualify it much more than that. So I disagree with the statement the way it just stands right there. And I would have to hear Marcus speak more on that topic to understand exactly why he sat this. As you are listening to the show, you will also notice the stark difference between the project management know how of the host, Tony Frazier and his guest Marcus Pema. Marcus really, really shines while Tony seems to be fighting for words during the whole show, my verdict of the show, skip the first five minutes, then settle down and enjoy a really, really interesting show with the musings of Marcus Pema. This is a good show for every project manager.
Andrew McNeil (10:36):
Hey everybody, this is Andrew McNeil, I'll be your host for the next little bit. As we talk about official Fox pro database blogs, RSS, pretty much anything else I want to get off my chest about Business for the real man. So you sit back and enjoy the ride.
Cornelius Fichtner (10:57):
The Fox show is hosted by Andrew McNeil. Here's what Andrew has to say about his show Fox pro news interviews and more about database database design, software development and business hosted by Andrew McNeil. Of course, the episodes that we're looking at today is Fox. The Fox show number four recorded on Friday eight, April, 2005. It is 13 minutes long. Andrew is a very entertaining host. Andrew is Canadian, and he talks in a wonderfully off the cuff way about the topics on his show and this his Fox show. Number four, he focuses on project management. Of course he focuses on project management in a Fox pro environment, but his musings nevertheless are applicable in other software development environments as well. And in case you don't know, and I didn't before listening to the show, Fox pro is a Microsoft tool set, which enables you to create 32 bit database applications.
Cornelius Fichtner (12:08):
From what I can tell, Andrew is a self employed software developer. And during his contracts, he not only develops the software, but he is also the technical project manager. So he manages the project and he also manages the people on his teams. The show is very entertaining. He gets up during the recordings. He walks over to his bookshelf to pick up a book that he just remembered and wants to talk about. And at one point he even sneezes right into the microphone. So it's quite entertaining. It's very, very, just spontaneously dumb. The whole thing, my verdict of the show, it's a very entertaining and brief look at project management in a Fox pro environment. You only need to listen to about the first 15 minutes of the show and when it comes to project management, because after that, he wanted us off into Fox pro land and he kind of lost me there. FoxPro show number four is recommended. If you want to hear about project management from a PR practitioner out in the field
Announcer (13:20):
Your tuned into the business intelligence network, your stores were business intelligence, data, warehousing, business, performance management, and information, quality news, and commentary.
Announcer (13:38):
Welcome to another edition of the BI networks solution spotlight
Cornelius Fichtner (13:42):
The business intelligent networks solutions spotlight. Here's what they have to say about themselves. The business intelligence network delivers industry based content hosted by domain experts and industry leaders. The business intelligence network includes horizontal technology coverage from the most respected thought leaders in business intelligence, business, performance management, data, warehousing and data quality. The business intelligent networks serve these communities with unparalleled industry coverage and resources. And if you follow my link, you will see what they mean. They really, really have a lot of good business information out there. The show that I like to review today, didn't have a date on it. And it is approximately 20 minutes long in this program. The host, uh, Claudia Imhoff is speaking with Michael Mah, who is the managing partner of QSM associates. And they discussing the need for utilizing effective negotiation techniques for software project management that provides the ability to measure an estimate software product in days not weeks.
Cornelius Fichtner (15:04):
What that means is they're talking about estimating it software projects, and this show is of course, for all those among you, who have to estimate the cost on projects. From what I understand out of this show, QSM associates has a tool which contains a database in which they have over 7,000 projects. And this tool supposedly allows you to estimate your projects with up to 90% of accuracy. And again, of course, we're talking 80 projects estimating here, and the tool is also best suited for that. Nevertheless, the basic concept that Michael Mah talks about in the show are applicable in other industries as well. Just how do you properly estimate a project? The sound quality is quite good on the show. If you consider that both speakers are using a phone, my verdict, if you are currently looking for an 80 project estimating tool, or if you just want to listen to a few concepts of how good solid IT project estimation has done, give this episode a shot.
Announcer (16:17):
The marketing focus interview section today features Bridget Hayes, vice president of marketing and strategic alliances for team direction. Team direction is a project collaboration and tracking tool that operates on
Cornelius Fichtner (16:32):
The marketing edge. They say about themselves, short, crisp, insightful ideas on marketing processes and societal change from brand creation to lead generation public relations, to podcasting all with a twist of humor and dollop of common sense, hosted by a former television anchor and press secretary of the Republican national committee. Albert Mergey. The show that I'm talking about here is recorded on June 12th, 2005, and it is 12 minutes long. The title of the show is remote marketing project tracking with team direction. And this show is an interview with Bridget Hayes, who is the vice president of marketing and strategic alliances. 14 direction team direction is a project collaboration tool, which runs on the Mac O S groove platform. The tool is about three to four years old. And of course the tool, the show is mostly a review of this tool and how it can be implemented for project management in a marketing environment.
Cornelius Fichtner (17:48):
An interesting statement, the show was when the host mentioned that the Gantt chart in this tool is a really, really wonderful tool to work with, to a project manager. It seems to me that again, chart is probably the most basic tool there is, but if you keep listening and you actually believe what Bridget has to say here, then they are Gantt chart. And this team direction tool is much, much easier to use than what MS Project offers. And there is no learning curve to it. I have to see it to believe it. My verdict of the show, this interview seemed very faked and stiff. The sound quality of the interviewee is almost painful. You can hardly understand what Bridget has to say. At some point you can hear background noises like phones going off and other people talking. And it even seems that the host was working on his computer and reading his emails while he was doing his recording. So this Paul cost will really only interest you if you are in marketing and are currently in need of a tool that helps you manage your projects. Otherwise don't bother
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
This is part 2 of my review of the PMI® 2005 Leadership Seminar in Toronto, Canada. In this show, I give a brief overview of part 1, give my review of the seminars that I attended on day two, talk about the nuggets of wisdom from each of the seminars and give a final verdict on the seminar as a whole. This show is full of voices from other attendees of the seminar and they tell you why they attend and what they have learned at the seminar.
Episode Transcript
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at PM. podcast.blogspot.com or send your emails to PM This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to the fourth show.
Cornelius Fichtner (00:31):
This show was recorded between the seventh and the 11th of September, 2005. And this show will once again, interest you, if you are a member of the PMI or thinking about joining him, this is part two of my review of the 2005 PMI leadership meeting in Toronto, Canada. Part one of the review was about my experience on the first day of the seminar. If you haven't heard it, I wasn't impressed on day one. The PMI asked us to look at issues and trends within the organization. Unfortunately, the afternoon session was well, not all that good man, and that's being polite. I spoke to many people at the meeting about their opinions of day one, and most of them rolled their eyes about it and said that in particular, the afternoon was a waste of their time. The PMI should've let us discuss the real issues that components face today and stand of presenting and discussing preliminary results of a survey discussing the real issue is would have been much more valuable for everybody involved.
Cornelius Fichtner (01:40):
Day two. On the other hand, as you will hear shortly, was a success. At least it was a success from my point of view, as an attendee on day two, the PMI offered 18 seminars in three tracks. The first track was on association governance, where you could delve into seminars that focused on leading a PMI chapter or SIG. Track two was called individual leadership development. And it focused on you as a leader, track three discussed various topics of PMI itself, and it was titled PMI institutional knowledge. I attended three seminars that day, and here are my reviews in between these reviews. You'll also get to hear a few voices from other attendees at the seminar. It is Friday evening. I'm sitting here in my hotel room and I would like to give you a overview of the second day here at the 2005 PMI leadership meeting today was the, shall we call it the training day where 18 seminars were available.
Cornelius Fichtner (02:49):
And I stopped by at three of those plus we had a strategic dialogue with CEO and chair after that. So I'm going to give you a overview of all of these for the first session that I attended in the morning was called the PMI e-business SIG university of British Columbia collaboration with a university. This was titled wrong. It should have been called the university of British Columbia's E business project management certificate. The presentation was given by David L. Davis, PMP and Raquel Collins from the UBC, the university of British Columbia. Now don't get me wrong. The presentation was very well done, but the title collaboration with a university, in my opinion, I was expecting to hear how to use best practices, tips, and tricks. How do you start a collaboration with a university? How do you get involved with them? What do you do instead? Instead, we got an overview of the E business, special interest group, the eBusiness SIG from the PMOs and the UBC certificate program.
Cornelius Fichtner (04:13):
How does it work? How much does it cost? Um, how often does it run? So it, it was really an overview of that particular project management certificate. However many questions that were asked during the presentations were, well, how do you do this? Can I jump on board? We'd like to do this as well. So you can definitely watch out and at the UBC website and see if there are any other chapters or SIGs or colleges who will be putting up additional seminars with the UBC online later. However, I learned that I wasn't the only one because when I was sitting there and so many questions came, I thought, Oh, I must be the only one who came in with the wrong impression here. But it turns out that I was not, there were quite a few people in the room who had expected to get a more broader sense, a more of a, how to so quite something to remember, this is what we need. We need a how to do this for us locally in the chapters, so that I can contact my local university and I can start building a program with them.
Kathy Moscow (05:28):
Hi, Kathy Moscow, I'm president of the human resources specific interest group with project management Institute PMI, uh, the human resources SIG is about bringing project managers and human resource professionals together, share their learning and knowledge across the different disciplines. Human resources, typically very transactional. We want to bring project management, HR organizations to transform them into business partners. So the HR SIG our over 400 members and over 40 countries and we're growing rapidly. We're looking for new volunteers, new members who are interested in project management and HR. There's additional information on our website, www dot PMI, HR S I g.org [inaudible] dot org. And we're looking for new ideas. We're building a knowledge center for our members, so we can foster the continuous learning of project management in HR. So we're looking for best practices templates. A lot of these resources are already on our website and more coming in the near future.
Cornelius Fichtner (06:32):
The second seminar that I attended was called leadership fundamentals for volunteer leaders. It was led by William T. Craddick from Craddick and associates incorporated. Now that was very good. It was quite challenging, the way that he presented it, because he not only just gave the presentations and did death by PowerPoint. He actually had five stop and reflect presentation slides in there during which he said, okay, now take three minutes and recap. He put a few questions on this. I'm reading a couple here form the first one. What are your leadership expectations for your board as a group, individual board members yourself, and how do you see your contribution or how do others see your contributions? So he gave you time to digest what he had just done and review it for yourself so that you use your brain at that things stick better
Cornelius Fichtner (07:47):
During the many, many discussions. Great, excellent sharing. During this presentations, somebody said that, you know, I'm on the board of, I think he was on the board of four organizations and he's the steady Eddie he's been there for years. So he's learned to keep his expectations of other board members. Very, very minimal. I got him a good laugh, especially of course, in a volunteer leaders, leadership situation. Well, many people agreed and said, yep, because we're talking about volunteer boards here. Many people join because they don't have the skills. They want to learn these skills. They don't yet have great leadership skills and other group, however then said, now, wait a minute, wait a minute. We're talking about board members. Yes, it's a volunteer organization, but they have to be answering to higher expectations. These organizations are sometimes thousands of members big and therefore the board members will be influencing the opinions of thousands, hundreds of people.
Cornelius Fichtner (08:59):
So in, in their volunteer organizations and therefore we should be able to expect from our board leaders, that they have the capabilities of great leaders, well, pick your own. There. We looked at quite a lot of books on leadership. He made quite an extensive list on reading that he handed out. And we also looked at various theories of leadership and how leaders are. And he also talked about the fact that, you know, as leaders in volunteer organization, when you look at the Maslow's pyramid, you're really focusing at the very top triangle. And if I remember correctly, it was self fulfillment, right? That's what volunteers and volunteer leaders are looking for self fulfillment. That's what they're doing in a volunteer organization. Yeah, I was quite quite good. There is also a quote that was quite inspiring from, for me from Kouzes and Posner's 2002 book where they identified the practices of effective leader leaders through structured study of leaders.
Cornelius Fichtner (10:10):
Don't quite recall at this point, what the name of the book was. Nevertheless, there are five points. These five practices, first challenge the process. Second, inspire a shared vision. Third, enable others to act,fourth, model the way and fifth encouraged the heart. This is very inspiring for me. And I'm going to take this away definitely as a little list that I'm going to keep dear to my heart right there. Then we moved over into, okay, now we've looked at all these theories. What about volunteering leaders? What about leadership in volunteer organizations? And he said, you know, there's very little literature out there for volunteer leadership where the board is also the people that the organization actually does it. He said there is quite a lot of literature out there for board leadership. When you have a large nonprofit organization where you have a paid staff, so you're the leader on the board.
Cornelius Fichtner (11:20):
And then you have paid staff in the background that does the tactical implementation for you. But very little is available on board leadership where you are also the person who actually has to implement it. So he wasn't really able to give us a lot of guidance there. He also told us that, Hey, look, volunteer organization. You have a lot of turnover there and your leadership. What does that mean? What have we all learned in taking the PMP exam? When you have a change on your team, it takes you right to square. One of what was it's forming, storming, norming, performing, Oh, I always get these four in the wrong, right? So you always go back to the very beginning. You always go to forming. I think it is all right. Then someone brought up the idea that, Hey, also, don't forget. We're a project managers here in the room and we know what leading a project management team means, but we may want, we'll have to change our leadership approach because as a board member, you'll have to do things differently.
Cornelius Fichtner (12:31):
Leading a board and leading a group of project managers is different. Let me end the review of this. One of this seminar here, leadership fundamentals for volunteer leaders, with the list of a top 10 list of things to consider, which he put at the end of his slides here. And they are number 10, read broadly nine, understand context, eight invite differing and diverse perspectives, seven form your own perspectives and understand those of others. Six, treat people with respect, five communicate effectively four, visualize three, learn to assess potential and optimize that potential to be open to different paradigms and one be an effective leader. Hopefully the first nine will lead to a number one.
Tanisa Bryan (13:48):
Hi, my name is Tanisa Bryan. I am the vice chair of the e-business SIG. This is my first time at the PMI seminars, very excited to be here. And I am here to hear all the information that they have to offer us and put together a marketing plan so that I can make our SIG better join our SIG. If you're interested. The
Cornelius Fichtner (14:10):
Third presentation that I visited today was he did. She did, and I expected something completely different out of this. I expected a session that would be talking about cultural differences. That's however, the way I interpreted it, the way it was in the program. And then I picked up the handout and it says here he did, she did what's gender have to do with project management. Hmm. I looked it over and it seemed like, okay, this has something to do with gender differences. In project management, the session was led by Rosemary Tyler, PMP. She is also the chair of the PMI women in project management, special specific interest group here. She talked a lot about different ways of communication. How do men and women communicate differently? That was her focus of this presentation. At first, I found that she was skimming a bit there, that she was very high level.
Cornelius Fichtner (15:20):
And I asked a few challenging questions like, okay, now we've discussed communications. The differences in communication styles of men and women. Did you also look at what are the big differences in project management style? Where do women excel, where do men excel? And she had to say, you know, in all my research, it was very difficult to find a lot of information about gender specific differences on exactly that it was also very difficult for her to find out about gender differences in membership in PMI, because you don't, they don't keep that kind of information. They don't ask what is your gender as you sign up. So it's quite difficult to get that kind of information. So she concentrated her research and this presentation here on how do we communicate as men and women. She has a list here of about a dozen differences, big differences between how men and women communicate.
Cornelius Fichtner (16:28):
And I would just like to read two of those to you. Women use more words like, would you please rebase line you schedule man, on the other hand, use fewer words. Rebase line the schedule, women will emphasize the value of equality and stability while man will emphasis the pecking order. So man, look more at the hierarchy of a system. Why is there a woman's sick is something that was often asked to her. And that is because she says women love to share their experiences. And that's another one. That's actually the second one on this list here. Women share experiences to show commonality men on the other hand, focus on facts and statistics. Two of her sites that I'd like to present here. I liked very much because they are entitled. What can we do to make it better? And here is what women can do to make it better.
Cornelius Fichtner (17:36):
Women get right to the point. Women don't let politeness be misinterpreted as agreement women lower the pitch of your voice. Speak with women. Don't insist that a man open up and women don't put down the male bonding rituals, like the golf game. And here's what man can do to make communication better. Man, talk with woman, women, not at them. So look them in the eye, man. Don't forget to elaborate. Use more words. Men don't give commands, man, watch your body language, man. Don't raise your voice and men, you need to learn to read between the lines. And of course she would also like you to join the women's in project management, CIC overall, even though I didn't expect what I got here, this wasn't very good presentation and I'm taking and taking away quite a few ideas on how to improve my communication style. Both with men and women.
Steve Thompson (18:54):
Hi, my name is Steve Thompson and I'm here representing the Manitoba chapter of PMI. This is my first time at a PMI leadership convention and I found it to be very interesting. I've met lots of interesting people from all over the world and had an opportunity to exchange ideas and validate some of the things that we're doing in our chapter, as well as learn new ways and potential new ways of addressing some of the problems that we face outside of PMI. I am a setting in the process of setting up a project management office for my company. And I find that many of the collaboration, ideas and issues that are coming up here at the table are the same ones that I'm running into in the corporate world. So I would encourage everyone to participate in events like this, to share their information and knowledge through organizations like PMI and to get actively involved in the community because it makes a big difference. Having people to talk to you who are doing the same thing as you
Cornelius Fichtner (19:51):
Finally this afternoon, there was the strategic dialogue with the chair Lewis Mannequin and our CEO, Greg Palestra. I don't want to go into the complete, I think it was two hours in something. What I would like to focus on is two small slivers out of this, the PMI CTP. And I would like to revisit something that I heard in Greg's presentation about PMI learn, which I talked about yesterday. First, the PMI CTP is the PMI community tranche transformation process. You may have heard that the PMI has stopped chartering new components. So if you are anywhere in the world and you would like to become a new chapter at this point, they have stopped chartering. These and Greg was going into now, why are we doing this? What's happening here? And he was talking about this community transformation process, excuse me. I think it's called project.
Cornelius Fichtner (20:56):
The presentation that he gave had the intent of showing what led up to this project. Why did we stop chartering? What are the goals of this project? What are we planning to do? What's the current status? And of course what's coming. It was from my point of view. Very nice to hear that the PMI is rethinking the way that its communities work for me, it's enormously difficult or was at least until these two days, uh, here at the leadership seminar to understand, okay, there are chapters, there are leagues, there are SIGs. There are colleges, there are regions. I mean, I don't really understand them all as yet, but I believe I have a much better picture, but for outsiders and for newbies, it's rather difficult to understand. So I'm very nice. I'm very happy to hear that they're rethinking the way that these are done.
Cornelius Fichtner (21:55):
So over the next two years, they are going to find 25 volunteers from all over the world and they will be discussing the future of PMI communities. And then they will be rolling out their plan. Well, we all know how projects go like right? You know, over budget over time. Some of them get canceled. Who knows. Maybe there's really nothing that needs to be changed. Maybe the system, the way it is works, but it's always good. Look at what you're doing today. Form a vision, go into the future. At this point, of course, the vision is of making community chartering easier and helping them to deliver consistent services. Because if you look around some chapters, do this, some chapters don't do this. Let's say a area on the website where you can find jobs in the region with some chapters, you have it with others, you don't, and it's the same with the cigs. And it's the same with the colleges. So not everybody offers the same services to their members.
Cornelius Fichtner (23:02):
On September 18th, the PMI will send out an announcement to the leaders worldwide asking them to be a volunteer, to become a volunteer in this project. And if the community transformation project looks like something that you would want to be involved in, then keep watching your inbox. And this doesn't just go out. Of course, to all the leaders, the PMI will be an article by its website as well. And there'll be a lot of ways for you to learn more about this second item I want to talk about is about the PMI. Learn. If you've listened to what I said earlier about this, I wasn't quite sure about Greg's yesterday. So here's what I heard today. So yes, the leadership Institute, PMI leadership Institute is going to end and it's going to move over into PMI. Learn big reason for this is that only 25 of the leaders every year have the opportunity to join the leadership Institute.
Cornelius Fichtner (24:06):
And it meant going for three days, about every quarter or a year, three times, three years, three times, three days, going to this leadership Institute. And if you had to miss out on one, you couldn't graduate. So PMI learn is going to be open to every leader at this point. However, they only have 2,500 seats on this online tool. And of course, they're going to invite the leaders from chapters segs and all the colleges, and they will have the opportunity to sign up and take lessons to improve their leadership skills. In the future. There will also be a tool that will allow you as a PMI leader to assess where you are at in your leadership. And if I remember this correctly, the assessment tool, which is going to have to be developed from scratch, because nothing like this exists yet, you will be able to assess yourself on 172 qualities and 40 competencies of being a leader.
Cornelius Fichtner (25:10):
And you will be able to compare, where are you? Where can I add? Where do I need to go? Which seminars do I have to take in order to move up. The PMI also hopes to open this up to all of its leaders in the future. But at this point they only have 2,500 seats, but it is scalable and they will be able to welcome us all. All right. At the end of day two, this was a much better day. This was a much better day for me. It, there was something in it for me. I, I felt I've, I've learned a lot. I was able to attend three seminars, two of them good. One of them not. So, and I really enjoyed also the strategic dialogue at the end, where I, as a newcomer could hear that where the PMI is heading, at least with this community transformation pro project. And also the PMI learn so much more successful day. For me, much more enjoyable, really, really liked it.
Ida Harding (26:09):
My name is Ida Harding and I'm from the Los Angeles chapter. I'm here at the Toronto leadership meeting as a representative of the CS mag, which means component services, member advisory group. And this is probably my 10th or 11th leadership meeting or more, I I've lost track. We used to have them twice a year. So I've been coming in these for about eight years. So whatever that adds up to, but I very much enjoyed leadership meetings. And as a past president of my, I felt then and continue to feel that this is the best way to build leaders for the chapter or for the SIG, because it motivates leaders who come to the meeting. It trains them and it just, you know, builds enthusiasm in them so that they want to continue as leaders of their chapters and to improve their chapter. So this is the best team building and, and training type session that one can have. I just strongly believe in leadership meetings. And in addition, I feel that this is just a, um, for me, it's just like a family reunion. I I've kind of these meetings every year. And I see all these old friends. And as soon as I get here, it's just as if we saw each other the day before. So the whole meeting consists of hugs and highs and, and, and catching up with each other. So to me, to me, we're a big PMI family. And this is when we get together for our reunions
Cornelius Fichtner (27:46):
So much for the review of the individual sessions that I attended overall. I have to say that it felt really great to be part of this, especially the openness of all the attendees that I have received. Everybody was welcoming. Everybody talked to you. And as a first timer, I felt really warmly and heartily welcomed to this. What surprised me most frankly, was the fact that when I talk to people about wanting to do this podcast, everybody thought, Hey, that's a great idea. That's of course also how I got all these voices that you heard before. Good for me to see was also the fact that I'm not a project management professional in a vacuum. There are hundreds and hundreds of professionals out there as well. And I'm just one man in a huge family of project managers and PMPs out there on the whole, the PMI delivered a good conference for its volunteer leaders to learn, share network and grow what needs to be improved.
Cornelius Fichtner (28:57):
Well, at my end, I need to stay longer. I left on Saturday rather early, and I just should have stayed until Sunday. I have to talk to more people. I have to get to know more people. I have to stay for the conference, which followed the leadership seminar. The PMI needs to improve their first time a session. They need to give a lot more guidance to us first timers, what to expect, where to go, what to see, what attitude to go into this whole event. They won folks that was just pretty ineffective PMI. If you ever do this again, try to find a different balance. It just didn't work. And do all those people who got really aggravated during those meetings on day one, please relax folks. This is not your job okay. To some people, maybe it is, but do most of our citizens.
Cornelius Fichtner (30:00):
This is a volunteer organization. Don't, your life doesn't depend on this. Relax really. But in the end, the great things where there was a lot of networking time before the sessions between the sessions after the sessions, that was, that was really the essence of this whole leadership seminar, right there. It has given me new impulses as a PMI chapter volunteer and board member. And frankly, what I learned here at these, these sessions, I can also use as president of my Toastmasters club. Well, does that mean that I'm now a better leader? Well, definitely not. That will take years, but I have received lots of valuable input and a lot of food for thought. And that's about it for today. Thank you very much for listening in my next show. I'll be going back to all those project management audio files, which I downloaded before I started this podcast.
Cornelius Fichtner (31:08):
I'll be telling you where to find them. And I'll also give you a review and an overall ranking for the ones which I have found. This will allow you to tune into a few other shows, expand your horizon and listen into a few great project management discussions. As always, you can find us on the web I, the PM podcast.blogspot.com or you can send your emails to PM This email address is being protected from spambots. You need JavaScript enabled to view it.. And finally, we have this when the weight of the project paperwork equals the weight of the project itself, then the project can be considered complete with that check out what project management seminars are available in your area until next time.
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
In today's show we are talking about project failure. We'll look at the numbers of failing projects quoted in various statistics and the critical success factors identified in order to have a successful project. But most importantly, we want to know how project managers who are faced with a failure manage and cope with this failure.
Episode Transcript
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at PM. podcast.blogspot.com or send your emails to PM This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to the third show. This show was recorded on the 17th of September, 2005 in it. We'll talk about project failure, and I know I have to go and get some Kleenex because I'm sure I'll start crying. And just a minute, in my last show, I said that this show was going to be the second part of my review of the 2005 PMI leadership meeting in Toronto, Canada. But due to current events, I have changed the topic for today and we will talk about project failure in my resume. I sometimes mentioned that I have successfully implemented all assigned projects over the past five years. Of course I was lying when I said that, because in truth, I had successfully completed all projects over the complete 15 year project management career.
Cornelius Fichtner (01:26):
But since nobody would believe that I cut it down to five years, I don't really know why I have been this successful. My best guess is that it's probably a combination of just plain good luck, a certain talent for project management and simply being assigned the right projects, those projects that weren't meant to fail, but now it looks like I'll have to delete that sentence from my resume because one of my projects is failing and probably has failed. Let me give you the background of this. I work in the it department of a bank. Well financial institution, really. We are roughly 130 people of which half are software developers. We support about 120 applications. We have a very quick turnaround for a financial institution. We have a software release every month, and of course there's a hell of a lot of risk involved with this quick turnaround.
Cornelius Fichtner (02:28):
When you just push out software, every 30 days testing on the other hand to mitigate this risk is quite minimal people test the new features. People make sure that well it's now no longer green. We've changed it to blue. They make a quick test. Is it blue? Yes, it's blue. Perfect. Let's move on. I got real work to do here. I don't need to test this software. There are really no regression tests in all of this. I doing the project that has now failed. We were hoping to establish some sort of a suite of system tests that we could run during the release weekend. Until today, we've been able to set up to create a basic environment test. Uh, we were able to create a suite of smoke tests and we have about 75 manual user acceptance test scripts that really tests just the availability of the most critical functions in the applications.
Cornelius Fichtner (03:33):
So these 75 tests, we went to the users and said, Hey, if you show up on Monday morning and you needed to work with the system, what's the most critical stuff that you need functioning. So we have that that's available, that's here and ready. And it took about a year to create all this my original plan. However said that at this point in the project, we should have a finished and automated suite of all of the tests that I mentioned and much more as of yesterday, I have decided that this project has failed and it stuck with absolutely nowhere to go. Trust me, I was absolutely pissed about the fact that I had failed. I was grouchy. I was bad tempered. And just generally in a sour mood about this, I needed a shrink to get me through this, some sort of a psychologist. So I went to doctor Google and I searched around.
Cornelius Fichtner (04:36):
And in the end of all, places, I ended up on the pages of alcoholics anonymous, where I found their original 12 step program. And then, you know, the 12 step program, it's nothing more than a methodology, right? So what does a good project manager do? He reads the methodology and then he decides which parts he wants to take and which parts he wants to leave. And frankly, for me, only the first two step, really, they, they helped, ah, here they are. First step. We admitted that we were powerless over alcohol, that our lives had become unmanageable. Second step, we came to believe that a power greater than ourselves could restore us to sanity. Okay. Yeah. The first one, absolutely. I admitted that I was powerless over the failure of this project and I admitted that the project had just become unmanageable, that it was going nowhere.
Cornelius Fichtner (05:37):
And I also came to believe, step number two, that a power greater than myself. Um, let's see executives, the sponsor or business users that only they could restore this project back to its sanity. Hmm. So that helped me get over mine, just complete frustration of having to face my first failed project, my failure. However, it got me thinking and I wanted to know, is it really true that 70% of all it projects fail because with my track record, it's statistically wrong. So back to Google start surfing around. One of the things that I found is probably the most widely quoted statistic on project failure. It is the Standish group's chaos report. They've been doing that since 1994 and they have analyzed thousands of projects and they have come up with three categories on how projects succeed or fail. First category is of course, a successful project, meaning that the project is completed on time and on budget with all features and functions as originally specified.
Cornelius Fichtner (07:05):
Then there are the challenged projects, the project is completed and operational, but over budget late and with fewer features and functions than initially specified at third. Yep. That's the failed project. The project is canceled before completion or never even implemented so much for these three categories. And when you look through the Standish reports over the years, the chaos reports, what you'll see is good news folks. What Standish saw was a massive increase in projects that were executed. And at the same time, the percentage of successful projects has increased a lot more than the percentage of those projects that have failed based on these three categories that they've had. And a lot of thank you goes of course, to project management and the according processes behind it. So project management really, really helps to make a project successful. Yeah, we all knew that, right. But what are the critical success factors for these projects? Well, the chaos report, the original Carol's report talked about the chaos 10, the 10 critical success factors to make a project succeed. And when I looked at those, I had my big
Cornelius Fichtner (08:41): Oh
Cornelius Fichtner (08:42): Experience, which really, really explained why my project is failing, what's failing. And all I had to do was look at the first four of these 10, what they did is they also graded them and they gave them a number. And the first four, they add up to 60% of why projects fail or succeed. And here are the first four executive support, 18% user involvement, 16% experienced project manager, 14% and clear business objectives. 12%, no wonder my project is failing. I have no real executive support, 18% right. Gone. The user involvement is absolutely minimal. They don't give at dingoes kidneys about testing. They have real work to do and clear business objectives. Yeah, not really. Okay. So 46% of my critical success factors right there gone experienced project manager. Yeah. Okay. I'd say I'm experienced, so we're good there, but the other 46 being goal, that's why my project is failing.
Cornelius Fichtner (10:11):
Could I have done more to get executive support? Could I have done more to get the users involved and to get clearer business objectives? Sure. I could, but I really tried my absolute best to make this project work. Oh. And by the way, this is not the first time that my company has tried this. I'm actually the third person who's failing with this particular project. So overall I now understand much, much better why this project is failing. Let's take a few looks at examples of percentages. You know, I started out this search trying to figure out, is it really 70% of projects that file fail of IT projects? Well, I found on gantthead.com. I found an ad that said more than 60% of software projects in the United States fail and poor requirements management is one of the top five reasons. Okay. I found a paper on project success and failure.
Cornelius Fichtner (11:14):
What is success? What is failure? And how can you improve your odds for success in that particular paper? And I'll put a link onto my blog. They talk about 30% of it projects that fail. And I went back to the Standish report to the chaos report and I found the 2004 third quarter chaos spotlight. It's just a one page PDF giving you the basics of it. All they say 18% failed, 29% were successful. And 53%, which challenged. So according to the longest standing report that we out there still over half of 80 projects that we perform are challenged. Hmm. Interesting. Well, and just about as many different percentage numbers that you'll get, you'll get the same number of reasons why the chaos 10, like I said, starts out by saying the executive support. 18% of that is, is very, is, is the reason why projects fail.
Cornelius Fichtner (12:21):
So very big number on executive support there in Lorin J. May wrote an article called major causes of software project failures. And he starts out there by saying that poor user input is the first one that's going wrong. And then we have an article by James Jang, Gary Klein, and Joseph Balloon called ranking of system implementation success factors. Uh, that one appeared in the project management journal in 1996. Okay. Okay. That's a little while ago, but generally speaking, it's probably still standing what they say and they say, number one reason, clearly defined goals. So take your own pick. I mean, anywhere from what was it, 18% to 60% and any real reason that you can find, you can put it right there at the top of your list. Another thing that I realized as I was doing this little research here is, you know, project failure is a taboo.
Cornelius Fichtner (13:31):
I have yet to find a project manager who walks up to me and openly admits, you know, my project has failed. I have done my part in this and I have openly admitted my failure in a project. So I belong to these 18 or however many percent of it projects that fail. Now I want to hear from you, my dear listener, drop me a line, send me an email to PM This email address is being protected from spambots. You need JavaScript enabled to view it.. And tell me about your failed projects. Tell me why you think they failed. Tell me with which of the studies that I have mentioned here. Do you agree or disagree? Well, is executed support more critical than user requirements? What have you found on your projects? Why did they fail and what could you have done differently in order to not have them fail to be successful? But here is what I want you to do.
Cornelius Fichtner (14:32):
Most importantly, whenever I manage a project, my focus is first and foremost on people because it's people management really not project management. So tell me, how do you keep your sanity after a failed project? How do you motivate yourself to continue? Do you just shrug your shoulders and say, Oh, well you win a few. You lose the flu and you move on. Do you go out and get drunk with your project team? Or do you soak for weeks at end? Let me know how you deal with failure. What works for you? Because nowhere in all these studies do they look at the people behind the failed projects? I couldn't find anything on that. Nobody talks about the fact, well, this is stressful. This is annoying. This is aggravating. If you have a failed project, you have to admit yourself, you failed, you weren't as good as you thought you were.
Cornelius Fichtner (15:37):
How do people cope? How do we project managers cope? Because after all, if the statistics are true and depending on which one you believe three out of 10 project managers will face a failed project. And somehow they get over it. They continue, they move on to the next project. But what is the process? How do they get over it? What do project managers do in order to move on and go to the next project? And also what does this mean to their career? I mean, how do people look at them in the future, in the same company? Well, he's not a failed project. Can't be much good County. Drop me a line, a PM This email address is being protected from spambots. You need JavaScript enabled to view it.. And tell me what you think even better. If you have the opportunity to make an MP three recording, make about a one to two minute recording of your thoughts, send it to me. And I'll be more than happy to put you here on the project management podcast for that.
Cornelius Fichtner (16:40):
Yeah, that's about it for today. Thank you very much for listening in my next show, I will go back to the promised review of my third day after 2005 PMI leadership seminar in Toronto, as always, you can find us on the This email address is being protected from spambots. You need JavaScript enabled to view it., or you can send your emails to PM This email address is being protected from spambots. You need JavaScript enabled to view it.. And finally, we have this today. It's a quote from Jones and capers book patterns of software systems, failure and success. There are myriad ways to fail on a project, but there are only a few ways to succeed with that. Let's all stay on the path to success and sanity until next time.
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
Several times a year, the Project Management Institute (PMI) holds Leadership Meetings all around the globe. These meetings are for component leaders (chapter board members, SIG chairs etc.) to attend and grow as leaders. This is my review of the first two days of the 2005 PMI® Leadership Meeting in Toronto, Canada.
Episode Transcript
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Episode 002: PMI® 2005 Leadership Meeting Part 1
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at PM. podcast.blogspot.com or send your emails to PM This email address is being protected from spambots. You need JavaScript enabled to view it..
Cornelius Fichtner (00:27):
Hello, and welcome to the second show. It wasn't recorded between the seventh and 11th of September, 2005. And this show will definitely interest you if you're a member of the PMI, or if you're thinking about joining it this week, I spent four days at the 2005 PMI leadership meeting in Toronto, Canada. PMI holds these leadership meetings regularly all over the world, some locations where, for instance, in October, 2004, they were right here in Anaheim, California in the United States in February of 2005, it was in Singapore and may. It was in Edinburgh, England, September. That was last week. It was in Toronto, Canada, and that's the upcoming shows that you'll hear. And at the end of October, it'll be in Panama city Panama. This was my first meeting and I have decided to divide my reviews for you into two shows. The reason for this is because the focus was quite different on day one, we focused on issues and trends within the PMI, and that's also going to be the first show to show that you're hearing today. And on day two and three, we were attending several seminars on leadership and that's going to be in one of the upcoming shows. Well, then let's jump right in and listen to what I had to say as I was traveling to the seminar.
Cornelius Fichtner (01:55):
All right, I'm sitting here at Chicago, O'Hare international airport. I'm on my way to Toronto, to the 2005 PMI leadership meeting. I'm arriving a day early because I'm a first timer and I want to attend tomorrow's first time of session, which of course means I have to spend a whole day in beautiful Toronto tomorrow, walking around, looking at all the sites. And hopefully also connecting again with my friends, all of whom I haven't seen in 15 years. Oh, well, all things I do for my profession as always, I prepared very little. Whenever I go to a seminar, I select the seminar. I generally know what it's all about. And I do very little before I actually do. So then I print out in this case, 50 pages from the website, and I read through these pages as I journey to wherever I need to go.
Cornelius Fichtner (02:51):
I looked at the schedule. I looked at everything that I want to do. And frankly, I'm quite impressed by the number of which the PMI office here. I counted 24 separate seminars. And that was just at a glance. Let me give you a quick overview here of what it is that they're doing. First of all, there is the association governance track. The association governance track has seminars in it like the building of a knowledge center, getting industry leaders on board and the theme that goes throughout all of the tracks volunteers, our most valuable resource. The next track is the PMI institutional knowledge track, where you can learn about generational differences and professional society participation research program, past, present, and future. And then there's also obtaining and sustaining volunteers. So once again, we talk about volunteers here and finally the individual leadership development. Again, they have one of the seminars in that track is leadership fundamentals for volunteer leaders, overview of the seven habits of highly effective people. It's an interesting topic. And then there is perfecting public speaking skills, which I doubt they can do on Friday morning from eight 30 to nine 30, but at least it's the stone. So I'm looking forward to three days, filled learning three days, which I'm sure the PMI can pull off with their years of experience in organizing such seminars.
Cornelius Fichtner (04:28):
I used my iPod to make this recording. And as you can probably tell the sound quality of an iPod is not all too great. I hope however that you could at least tell how excited and how motivated I was to attend this meeting at the end of day, one night, set up my recording studio, a laptop and a microphone in my hotel room. And here is what I had to say followed by a voice of someone else.
Cornelius Fichtner (04:56):
It is the end of day zero at the PPI leadership seminar, 2005 here in Toronto, and not much happened really today in terms of project management. So let me start with last night, I went out to dinner with Glen Fujimoto, who is the chair elect of the chapter project management Institute of orange County, where I am the programs director. We sat in a seafood restaurant and we talked and talked for two and a half, maybe three hours. And among other things we spoke about the implementation of the agile software development methodology at his company. If you don't know agile, let me tell you from what I learned yesterday, it is quite different from anything that I have ever done in terms of software development. I have asked Glen if he would be open to having an interview here on the project management podcast, he said, sure, so you can look forward to that today.
Cornelius Fichtner (05:59):
I enjoy Toronto. I went up to the CN tower. I stood on their gloss floor, which is 342 meters in the air. And there was nothing below me, but a piece of glass, which was quite interesting. I hooked up with my friend, Rob Brown, whom I hadn't seen in 18 years. And I'm happy to report that he is an actor, quite a successful actor here in Toronto. After that I walked over to the conference center, get my registration stuff, you know, the usual pact and name tag, the schedule, everything you really need for this concert conference. The day then continued with the first timer orientation Lynn Wheeling from the PMI welcomed us. And let me paper here, Lynn wheeling. She is the manager component and community relations were about 80 of us in that meeting room, maybe about a hundred out of 200 new time.
Cornelius Fichtner (07:04):
First time as this year. And she was very friendly and very cheerful. She first introduced all the PMI volunteers that were onsite. And then they did a little icebreaker. They had a bingo where you, as a first time, I got a bingo card with various questions on it. And you had to find somebody for instance, who drives the motorcycle. So you had to run around, get to talk to the others. And I had to find the person who drives a motorcycle and who first got his bingo card filled up, you know, five across five diagonal or five top-down one. And they actually won two free entrances to the next leadership seminar, wherever that is. I don't even know where the 2006 one is she mentioned about, I forgot. Then they looked at the schedule of the upcoming three days and they also looked at the locations of where the rooms are and all that showed us an app of that.
Cornelius Fichtner (08:04):
It was a regular, hello, first timer session. I mean, nothing extraordinary. What I missed, however, was, you know, some guidance. They didn't really tell us what you can expect. Granted Lynn talked about, you will be able to make friends for life here in the next few days. I believe that because in the project management area where we try to stick together, we know each other. So yes, I believe that we will be making friends for life here. I agree with that, but what, what are the takeaways? You know, the short term things, what am I going to learn? What's the attitude that I should have going into this. So I was missing that a little bit. And also the, the other portion of the guidance that I was missing. Like I told you, there are a very large number of the seminars that they're having roughly 24, right?
Cornelius Fichtner (08:59):
If I remember the number, correct. Well, which ones should I go and look at? I'm the programs director. Is there anything that you PMI suggests that I should focus on? What about the chair elect? What about a president who happens to be your first time, but what should they focus on? So that kind of guidance we're, what's kind of missing. Well, they're your habit? Day zero. From my point of view, my feet hurt from walking through Toronto. And even though the hotel gave me a really nice map of the town of Toronto, I feel that the PMI didn't really give me a really nice roadmap of the conference that is coming up.
Rosemary Tyler (09:45):
[inaudible] my name is Rosemary Tyler. Um, I live in the U S I've been a certified project manager since the year 2000. I've been in the business for over 20 years. And my personal model is I can, I will. I must, I shall not. How can people contact the women in project management suit? I'm very active in women, project management, SIG, and they can contact us at our website, www dot [inaudible] dot org.
Cornelius Fichtner (10:17):
The next day I got up at six, o'clock headed up to the conference center where I had a full day of seminars ahead of me. What I didn't know or didn't realize at that time. However, is it wasn't really seminars. Instead. It was discussions about issues and trends in PMI. Here's what I have to say at the end of the day.
Cornelius Fichtner (10:41):
At the end of day one here at the PMI leadership meeting in Toronto, I feel pretty exhausted. It was a full day of lots of discussions and listening and learning. And I would like to give you a brief overview of what happened today. Of course, it all started with the usual opening ceremonies and Lynn Wheeling, whom I've met yesterday at the first time as orientation started the day off. And she's absolutely excellent at working a crown. She really, really did a fine job. And she spoke again that during this meeting, your focus should be on networking and on meaningful dialogue. So that was a nice opening. And she then handed it over to, shall we call him the keynote speaker? His name was Mark Adams. He is a former NBA basketball coach. And I have to admit Mark did his homework as an NBA basketball coach, former.
Cornelius Fichtner (11:46):
He knew what project management was all about, or at least he winged it very nicely. He had also in the private industry, so he knew about project management and he was able to relate to it. He talked a lot about coaching off course, and he said that biggest role of a coach is the one on one coaching. And he made it quite clear to us folks. A team meeting is not coaching. It does not count as coaching. If you're coaching somebody. That's a one on one thing you don't just do that. During a team meeting, he talked about his friend, his friend, Josie Miller, his friend, Josie Miller is Amish. For those of you who don't know, Amish is a religious group here in the United States. And they live very simply. And when an Amish needs a new barn, well, everybody in the area comes together, chips in and they put up that barn in nine hours.
Cornelius Fichtner (12:50):
And Josie Miller is the well project manager among the Amish who put up that barn. It takes him three weeks to prepare. And he talked about what Josie does. And Josie focuses on the team. He focuses on the talents that he has available. Not everybody is a carpenter. So where do I put real carpenters? Where do I put the grunts? And he makes sure that he puts the right people into the right place. Oh yes. And even though bear Amish, they think about profit. They think, is this a profitable undertaking? Do we really want to do this? Mark also talked about the fact that what is the most important thing that you need in project management? And of course, as a coach, he said talent. When he was coaching the worst team in the United States versus one of the top 25 teams in the United States, the only difference was talent, man.
Cornelius Fichtner (13:50):
He was so much smarter and better when he had talented people on his team. Well, so that means to all of us out there as project managers find the right talent for the team. So that's my takeaway there for the opening ceremonies that we have this morning, we then moved on and we split up into the various regions. PMI splits the world into, I believe 14 regions. And my chapter is in region seven and we got together and we had the meeting was facilitated by Maria Mack Holland. PMI asked us today to look at three topics. And by the way, that's why the day was dubbed the issues day because they were really wanting us to dig deep and talk about the issues and identify issues both in the morning and the afternoon. So they wanted us to number one, identify and discuss trends. Number two, find out what opportunities and challenges these trends represent.
Cornelius Fichtner (14:56):
And number three, then identify gaps where we as components need help. The whole thing started out with quite a bit of backslapping there. Maria was talking about all the great things that each chapter did, and we gave ourselves a nice big round of applause. The various trends that we in our region came up with more or less boiled down to two words, value proposition. That was the number one thing that I kept hearing again and again today, what is the value of being a PMI member? What is the value of participating as a volunteer in PMI? So that came back again and again, we also talked about the delusion of the title, project manager, look around you in your companies. If they stick somebody in a position and they don't really know what to call him, what will they call him or her? Exactly. They will call him a project manager.
Cornelius Fichtner (16:02):
So it seems almost like the title project manager is being watered down somehow. And we felt that there needs to be some possibly standardization, some better definition as to what project manager is and what a product manager does. And we have to get it out there to people. The question of the PMP being watered down and diluted also came up. Is that the case? Because we now have so many more PMPs than we had years ago. Well, maybe, but I would like to call quote, Corina Martinez, who was also there today. And she said, when you have the PMP, that only means very few things. That means that you have some education in project management. It means that you've been able to prove that you have some experience in project management. And it means that you were able to pass the PMP test. It doesn't mean anything more.
Cornelius Fichtner (16:58):
It does not mean that you are a great project manager and think about it. If you are a CPA certified public accountant, or if you have an MBA degree or a doctorate degree, even if 200 million other people have the same degree, it's not going to water the degree down. It is a basic stepping stone for your profession. And so is the PMP. So we don't think that there is a dilution or watering down of the PMP actually happening. We also discussed other trends that we see in our region. There is the need for additional infrastructure. Some of our region components actually look at outsourcing, outsourcing bookkeeping, outsourcing the website, just to have better, more solid infrastructure right there. And we discussed the need for community outreach to talk more to vendors, to talk more to local governments, to companies in our area, go out there, bring them in, bring project management to them, get them out as your sponsors, you have to be involved in your community in order to make project management more understood better on the story.
Cornelius Fichtner (18:16):
After three breakout sessions in the 14 regions, we got back together and here are a few other trends that the other regions came up with. One was very good because I enjoyed that. It proved that we were doing the wrong, the wrong, the right thing in our chapter. And that was the need for advanced training opportunities. As you know, once you become a PMP, you need to keep it going because every three years you have to have 60 professional development units, PDs. And how do you get that? Well, you want to get trained, but you don't want to take yet another project management beginner's seminar, just so that you get one or two of those PDFs. You want to have advanced training. And this is what people are looking for. And I will be talking about how to deliver advanced training in an upcoming podcast anyway, because our chapter did it and I have done it for a whole year.
Cornelius Fichtner (19:18):
So I have some back best practices there to share with you demographics. It was good to note that our chapter is not the only one. There are many, many more it professionals now in the chapters. And we are very much looking for ways not to lose the other industries. I mean, there is construction out there. There isn't any factoring out there. We have to keep these people interested in project management in helping us in our local chapters to keep project management going the growth. If you've looked at the numbers of the PMI lately, it's skyrocketing membership is soaring, and that is an enormous strain on all the chapters. And then of course there is the PMP that has grown enormously. So the acceptance has grown of the certification and the requirement to actually, you have to have a PMP to even apply for this position has grown.
Cornelius Fichtner (20:17):
So that's a, that's a trend that everybody sees Asia and Europe. They reported that the trend that they need is to have more integration of cultural differences and local flavors into project management. And me coming from Switzerland, I can understand what they are talking about because project management here in the United States is definitely different from what I was used to back in Switzerland, branding consistency or something else that was talked about, think about it. People move around the globe these days. And when you move from a chapter in Switzerland to a chapter in orange County, California, well, you won't recognize it anymore. Everything is different, everything is done differently. So there should be some kind of a branding consistency, not just for folks like me. Also for global companies, you have international companies that are supporting the PMI. And if there is not a global brand logo recognition, somehow that everybody, every chapter kind of adheres to, and it's difficult for these companies to realize, Hey, we're supporting the same group here.
Cornelius Fichtner (21:27):
We're still on track with what we're doing. The agent region also spoken by the way the agent region comprises one third of the world's population. And the interesting thing that she mentioned was that the PMI in the agent region grew with it. And now they're actually embracing the other industry. So they are now bringing in construction and bringing in manufacturing quite different than what the PMI actually started out on. It started out in construction, manufacturing it now it looks like it is taking over the PMI world. And the final one I would like to tell you about here is from the Caribbean and South America. They talked about the fact that they are in places where sometimes natural catastrophes hit. So what do you do as a chapter? What do you do as a business continuity plan? What if your town is struck? How do you bring the chapter back up?
Cornelius Fichtner (22:29):
So they are looking for some help in that region. And also they need some more help with bringing job opportunities to their members there. So that was the morning session from nine 30 to 1130, about the component leader, learning and sharing by region. We then moved on and in the afternoon, once again, we talked about issues and this time we broke up into the component, learning and sharing by size. So we broke up into barriers, size groups. My chapter at this point has roughly 1500 members, but I joined a 2000 member group because we expect to, to be there quite quickly. And what happened? The two gentlemen, unfortunately at the, I didn't make a note of their names. The two gentlemen who led this group, the session, they first showed us the results of the component maturity assessment. This was a survey which was presented to all the components worldwide by the CS mag, the components services member advisory group.
Cornelius Fichtner (23:40):
That's a mindful CS mag. And they showed us the results of this. This was quite a different and interesting session because everything that they showed was challenged. The validity of the questions that were asked were challenged. The results were challenged. The interpretations were challenged. It was quite astounding for me as a newcomer to see that and tip of the hat to the two gentlemen who facilitated this meeting, they kept their cool, they gave very good calm responses. They consider that they suddenly found themselves in the defensive and they handled the situation very, very well. I learned later on that the other meetings were quite similar that even the same kind of responses came that even the statistical validity was questions of everything. It seems to point all into the same, same direction here. I'm not going to go into the details of this meeting as much as I did before.
Cornelius Fichtner (24:46):
Instead I have the following two comments. Some people take this fall too seriously. You might believe off this session here with the 2000 and more member chapters, that this is some people's real job. And for me as a first timer, it was quite off putting. And I believe that it was the same for others too, because after we had a breakout session and came back, the room was half empty and people left because they probably didn't want to be in this Slayer fast as it was. So folks learn to relax a little. This is not your whole life. Second, the intensity of these reactions and the discussions, however, showed that there is quite clearly a dissatisfaction with PMI out in the components. And there is definite need of a way, a structured, a clear way in which this dissatisfaction from the components is gathered aggregated and then presented to the PMI.
Cornelius Fichtner (25:58):
And then the PMI has to listen at need, has to take action. This is what I have taken from this, this particular session. Next the day ended with the graduation of this year's class of the leadership Institute. The leadership Institute is now in its fourth year. It's a four year old training initiative by the PMI and each year 25 volunteers from the PMI volunteers have chosen to attend this PMI leadership Institute. We had a couple of opening speeches by Louis Merican, the PMI, uh, chair, and by the PMI CEO, Gregory [inaudible] of course, both of them focused on the benefits of the leadership Institute. And then Gregory [inaudible] continued to introduce the next level of a PMI leadership Institute. It is now going to become PMI learn from what I was able to gather from the very short presentation that he made. I will may have to revise the statement.
Cornelius Fichtner (27:07):
I lay to point when it's really out there and we can all read up on it. It is now a online e-learning tool where every PMI volunteer and PMI leader can assess their own capability and their own needs, and thereby define where they need additional training. My hope really is that the PMI was able to capture the best top of what these four years of the leadership Institute has given them, and that they were able to translate this into this new PMI learn. I'm happy of course, to report that Christine Monson, my boss has graduated today from this leadership Institute. And I'm also happy to report that Cornelius Von inc. Yes, a gentlemen who shares my first name from Holland. He is, I believe that he has also graduated from the leadership Institute today and he had the guts to wear a red jacket. Exactly the same thing that I would have done, I would have graduated with a red jacket. So that was, that was good to see. I would like to end this first day with a quote from Peter Monkhouse and he said, I try to add value every day in everything I do. I believe if we can all do this as PMI leaders and PMI volunteers, then we can take the PMI to the next level.
Speaker 6 (28:49): [inaudible]
Brent Felsted (28:53):
Hi, it's Brent Felsted from orange County, California. I'm second time as the leadership meeting before it was the college presidents, and I've enjoyed this trip to Canada, a great deal. Some of the things that I've gotten is just interacting with the other chapters, talking to other people, finding out how they do things. That's what I found most valuable. Thanks. I hope you have a great, a great conference
Cornelius Fichtner (29:24):
In the two days following the recording of the review, you just heard, I spoke to many people at the meeting about their opinion of day one. Most of them rolled their eyes about it and said that in particular, the afternoon was just a waste of their time. The should never
Cornelius Fichtner (29:42):
Have presented the results of the survey at this early stage and that the PMI shouldn't instead have, let us discuss that quote real unquote issues that components face today that would have been much more valuable for everybody. That's about it for today. Thanks for listening in my next show, I will, of course, feature day two and three of the PMI, 2005 leadership meeting. I will give my review of the presentations I attended. I will share the gold nuggets I found in the seminars we'll do with you. You will hear more voices from other people, and I will give my overall verdict as always. You can find us on the This email address is being protected from spambots. You need JavaScript enabled to view it.. And finally, we have this good project. Management is not so much knowing what to do and when to do it as knowing what excuses to give and when to give them with that. Think about volunteering for your local chapter until next time.
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
Allright! After three weeks of planning, learning and fighting with inadequate technology I have finally finished the first show. This is the introductory show of The Project Management Podcast in which I tell you, why you should care, subscribe and listen to the future shows. I am introducing myself, my background in project management, how I got the idea of creating The Project Management Podcast and what kind of shows you can expect in the future.
In the show, I mention that I found some freely available audio content discussing project management. You can find the links to these in my post from August 18, 2005. The music used on the show is by rimela.
The next show(s) will be recorded at the 2005 PMI® Leadership Meeting in Toronto, which lasts from September 8.-10. 2005. I will not be able to record anything during the actual presentations. Instead, I will make this a good and educational review for those PMI chapter boardmembers out there who are unable to attend.
Episode Transcript
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at PM. podcast.blogspot.com or send your emails to This email address is being protected from spambots. You need JavaScript enabled to view it..
Cornelius Fichtner (00:29):
Hello, and welcome to the first show. This show was recorded on Saturday, the 3rd of September, 2005. And today I'm going to tell you why you should care. It's the introductory show of the project management podcast. And I want to tell you about what's coming. I have recently learned from a journalist that when in journalism, one of the questions you have to ask yourself is who cares, who cares, what you write about, or in my case, who cares? What you talk about. That's why I want to take a few minutes today and explain to you why you should care. And listen to the show. I will talk about the who, the why, the what the, why not. And also the win let's start with the hoop. My name is Cornelius Fichtner, as you can probably tell by my accent, I am not a native English speaker. I'm originally from Switzerland and I learned my English in Oxford England.
Cornelius Fichtner (01:24):
And when I returned home, I had an impeccable British English accent. I married an American citizen, and now I live in Southern California. And you might say that my accent at this point is a bit confused. I've been working in project management for the last 15 years. I started out as a software developer in COBOL, and then I moved over into organizational planning as it was called. It's just project management by another name. I've worked for a consulting firm. I've worked in a supermarket and then I moved over into an internet startup software company, building websites. Now I'm in the financial industry. My projects were in Switzerland, Germany and the United States. And they have all been small to medium sized projects, roughly three to 15 members. And they were anywhere from three months to one and a half years in time. I'm a member of the PMI, the project management Institute.
Cornelius Fichtner (02:18):
And I'm also a board member of the local chapter that PMI IOC project management Institute of orange County. Why am I doing this? Well, I got an iPod for my birthday and I discovered audio books and realized, Hey, I'm a lot better at listening than I am at reading. It's so much more entertaining. You can do it while driving to work. You can do it while folding your laundry. So I began looking around for audio content on project management. I found some with rather good quality, but nothing in the sense of a podcast that is regular and always updated. And by the way, you can find links for these files at pmpodcastdotblogspot.com. So the idea of creating the project management podcast popped up into my head and I discarded it. It came back two weeks later and I discarded it again. And when it showed up for the third time, I finally said, okay, I have something here.
Cornelius Fichtner (03:17):
I've got to do this. And here I am recording the first show of the project management podcast. Next on the list. What, what are you going to hear? Let me start out by saying what you will not hear. This is not a PMP preparation podcast. So if you are planning to take the PMP exam soon, don't listen to this podcast. I will be going out into the field. I'll be bringing interviews with people with practitioners, and that's not what the BMP test is about. The PMP test is going to test you on the theory, the methodology of project management and not how people are doing it in the field. You may also have noticed that this sound quality is not radio sound quality. At this point, I'm using the equipment that I have and the quality that I have is what you get. It will improve over time.
Cornelius Fichtner (04:13):
I'm sure when I buy new equipment and I'm also at this point, not able to do any phone interviews. Here's what you will hear. My goal is to bring project management topics to beginners and experts alike. So we'll hear a mix of quite a few things. I have a colleague who does a lot of work with project managers in Russia. And I have a colleague who does a lot of training in China. So it's going to be interesting to hear what those two will have to say about the differences of project management in these places. I'll also be talking to the president of the PMI, IOC, the project management Institute of orange County chapter. And we will hear from her what challenges she has in leading a chapter with roughly 1400 members. Two days ago, I had lunch with a gentleman who recently became certified in Sarbanes Oxley, and he's also a PMP and he will be talking to us about what the socks, the Sarbanes Oxley law in his view is going to do to project management and how it will change it.
Cornelius Fichtner (05:15):
And as you know, the pin box has recently been updated. So I'm going to talk to a colleague of mine who does a PMP preparation workshop, and we'll be hearing from him how he is going to change the PMP prep workshop because of the many changes that have gone into the pin book. Some other shows that are on my list are risk in winemaking. That's going to be an interesting one. I'll be talking to you about volunteering in the PMI. What can you do? And what will it do for you? I have organized a local seminar for about a year, which we call the advanced topics seminar, which helps many PMPs in the region here to get their PDs. And I'll be talking to you about best practices that I learned in organizing such a monthly recurring seminar. I'm hoping to take quite a few speeches because around this area here, we have quite a few speeches from project managers on a regular basis.
Cornelius Fichtner (06:17):
And I'm hoping to get their release that I can record it and bring it to you here on the project management podcast. My number one love in project management, however, has always been methodologies. So I'm going to probably look at a, quite a few methodologies compared them, bring them to you, give you the ins and outs. I'll also be bringing you the ins and outs on various project management websites, which ones are good, which ones are bad, and which ones are just plain ugly regarding the, when at this point, I don't really have a set schedule, expect irregularly scheduled shows at first. And once the ball gets rolling, I hope to produce shows on a much firmer schedule. Now that was the who, why, what, what not? And the, when of the project management podcast, I hope I have whetted your appetite and that you will come back. Thanks for listening. The next show. It will be coming from the 2005 PMI leadership meeting in Toronto. I'm going there next week. I'll be staying up there for about five days and the seminar is three days long. I hope to produce several shows from up there telling you my experience as a first timer at a leadership seminar. Again, you can find this on the web at pmpodcast.blogspot.com or send your emails to This email address is being protected from spambots. You need JavaScript enabled to view it.. Finally, we have this. Remember that there are no good project managers, only lucky ones with that. Enjoy your projects and until next time. Bye bye.
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
Unfortunately, the template we mention in the interview is no longer available. We tried everything to obtain a copy as soon as we noticed, but unfortunately none of our listeners or Sabrina had kept a copy. Also, Sabrina's email address is no longer working and has been removed.
Today, the Project Management Podcast is featuring an interview with Sabrina Mancini from 2EnVision, Inc. We are talking about how to turn the search for your next job into a project. With templates, deliverables and all. Contact Sabrina at [email address removed] to receive a copy of the templates. (Note: as of 2007-04-11, her email is no longer working and we have no newer email.)
Episode Transcript
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at pmpodcast.blogspot.com or send your emails to This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to show number 17. I am Cornelius Fichtner. Now this should have been the project management podcast for the 21st of January, 2006. Unfortunately, after moving into my new home and took my internet provider 13 days until the 24th of January, 2006, to hook me back up. So now this is the project management podcast for the 24th of January, 2006. And today you will get to hear the interview with Sabrina Mancini Johnson, about how to use your project management skills in your job search. Let's get started with two announcements and some reader feedback, and then we will move right into that interview. The first announcement is about the schedule. I'm continuing to be a little bit more involved with moving into my new house.
Cornelius Fichtner (01:20):
So the next show is one and a half weeks from today on the 4th of February. So no show this coming Saturday, but Saturday in a week, announcement. Number two is about sponsorship. Does your company have a project management tool, a project management book or seminar to promote, then why not become a sponsor of the project management podcast? Being a sponsor of the podcast will immediately get your message into the ears of thousands of project managers worldwide at a cost that is much lower than what you would have to pay for an ad in a trade magazine. Simply write to me at This email address is being protected from spambots. You need JavaScript enabled to view it. and I'll be happy to discuss a sponsorship with you. Lastly, before we move on to the main section of the show, I have some listener feedback for you, which was posted by an anonymous listener on the blog on the website. And it's about my review that I did.
Cornelius Fichtner (02:27):
I think it was in a last show about bark world. They had a, it's a podcast called blogworld.com and they had a show on project manager and the listener writes, the guys at bog world are great and I listened to all their podcasts. However, their podcast on project management for web management was almost useless. They were both very flippant and seem to talk more about using Microsoft project than any formal framework or supporting material that is to say risk business cases, communications, contingency, et cetera. The review, the feedback goes on to say that web based projects now make a clear difference to the presentation and marketing of a company. I would have thought that they would have put more effort into this podcast, but it wasn't near Christmas at the time. If the guys at BlogWorld read this, or of course now hear this, I'm afraid, guys, you missed a great opportunity to sing the virtues of proper project management practice and provide some key tips and methods, especially where consultants are concerned.
Cornelius Fichtner (03:42):
That's about this review that I did on bog world.com. Well, to me, I still stand to what I said. I liked the, the feeling of what they did on that show because my experience as a project manager in web development was that it was always hectic. Always things were falling left and right. So the show that they did actually represented my experience, but it seems that this listener here has a completely different experience about project management in web development. I've been out of it for three years, Bre quite possible that things have changed in there. The listener finishes his review by writing, and now comes the usual slap on the back for you. Well done, great podcast. And by the way, it was me who went on about reading out too many emails about how great your podcast is. So you can skip reading this paragraph loops. Okay. I shouldn't have read that. Well, let's move on to the interview then with Sabrina Mancini Johnson,
Announcer (05:00):
The project management podcast feature interview today with the Sabrina Mancini Johnson, [inaudible] incorporated
Sabrina Mancini (05:14):
Ladies and gents today with me, I have Sabrina Manzini Johnson, and we will be talking about how to turn your career search into a project as you project managers should welcome to the show. Sabrina, thank you very much, Cornelius. Since we will be talking about the job search, let me start out by asking the question that everybody hears in their job interview. Tell me a little bit about yourself to ref back. Uh, my name is Sabrina Manzini Johnson. I am a local Southern California native. I have the pleasure of having two small children and also two wonderful Cocker Spaniels who I call family and a wonderful husband. And we live down here in beautiful Southern California at the same time beyond my family. I've been in the world of it, project management for nearly two decades now, which probably gives my years away to everybody out there in the listening world.
Sabrina Mancini (06:12):
You started with punch cards. I started out, uh, just at the time of punch cards. Let's just say I started off in those cold rooms. And so I'm along with the world of project management and being a full time. Mom, I am also actively involved in my civic interests in my community. And that's a little bit about me as a person. And what about to envision inc? How did that come about? Yes. To envision inc. As the name of our recently formed company, we incorporated as a California company in 2004 to envision inc uh, started off as a company in which after leaving the full time project management and it leadership world. I decided to go back to my consulting roots and create a professional services organization that catered to small enterprise project management, uh, projects, um, out of that, um, my husband and I own the company.
Sabrina Mancini (07:11):
So that's where you find the play on the number two. And we wanted to set up a company that was very forthright within the values of integrity. And so we started thinking of envisioning what we wanted to do. And we came up with the name to envision we've since grown into also having a staffing division that caters to project management. And we're enjoying our second year of existence, but only it project management it and business project management. And you'd be amazed how many requests we get for non it project managers? Yes, that's interesting because the PMI IOC here in Southern California, we have about 60% of it project managers. So is it changing again? There's the need going back to more non it projects? I think that there's definitely a, uh, a margin of project management that caters to the back office back office systems, the HR or the ERP, um, somewhat of the training and e-learning as well.
Sabrina Mancini (08:15):
And we're also seeing that there's a different variance and the interest of project managers by County, Riverside County being very strong with more of your manufacturing, semiconductors, um, and also some of our out of state requests that we get that are also, uh, certainly within the world of aerospace and or other types of industries out of, uh, out of state. How far out of state do you go right now? We have extended ourselves into the Texas area and we're partnering with some business in Texas and we're trying to take it slow and steady trying to have our focus more here in the Southern California LA area, but as the needs arise, we do certainly move into that direction.
Cornelius Fichtner (09:00):
Alright. Okay. So that was a little bit about yourself. Let's move over to your templates. Now, when I first met you, that was at the networking evening that we had on November 16th, I think. And you can give a 90 minute presentation titled project managing your career search. Um, what prompted you to choose that topic?
Sabrina Mancini (09:24):
Well, a fellow peer of mine that was heading up the career nights had asked me to be a guest speaker. And, um, she had really kind of asked me to come up with something that was unique after all. It was the closure of this, uh, experience in this career night. And I think that she was concerned that maybe everybody had heard everything already once or 10 times. Um, so it, wasn't a very hard for me to come up with this concept, being that, as I was speaking to people who were perhaps career searching, I really wanted to cater to something that really inherently hit home. And that was a fact that project managers need to address their career search. Just like a project that you construct with an initiation phase and post execution phase. Right. And I thought we don't do this very well as project managers. We think that there's some other magic to doing projects outside of our day to day world, but there is no magic. And so I wanted to show that you can apply the same methodologies we use in business towards your personal career search, or maybe a project that you may be having in some other capacity in your personal life. I definitely found that it was unique. I mean, I was sitting there. I was listening to you. I was thinking, Oh my God, this is so new. This is so
Cornelius Fichtner (10:48):
Different. That's why I ask you to be here now, do you know, do you know if anybody has actually used them
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
Show notes: Our main focus today is on Soft Skills. What they are, how they will help you become a better PM and how to improve your own set of soft skills. Two resources I mention for soft skills are Monster.com's soft skill "Quiz" and a whitepaper titled Accommodating Soft Skills in Software Project Management. Find them in the Helpful Resources below. A special hello and congratulations goes to my friend Thomas Schmidt in Germany who passed his PMP exam last week.
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at pmpodcast.blogspot.com or send your emails to This email address is being protected from spambots. You need JavaScript enabled to view it.. Hello, and welcome to show number 18. I am Cornelius Fichtner. Now this is the project management podcast for the 4th of February, 2006. And today I'll be getting soft on you because the main segment of the show is about soft skills in my announcements. Let me start out with iTunes to be precise, the iTunes review section and my thanks. Go to OC Rob D for writing a great review about the project management podcast and giving me four out of five stars in the iTunes podcast directory. Thank you very much. If any of you listeners out there would also like to write a quick review and give me your rating on the show. Um, go to the music store and iTunes, find my podcast and click on the right review link, which you can see on the right hand side.
Cornelius Fichtner (01:26):
I have again received some wonderful listener feedback this time from Anthony Blore out of Manchester. And he thanks me for my great podcast here. And every email I get with constructive criticism and constructive feedback like Ks is encouraging me to continue the show. So please keep your emails coming. I really enjoy them well about sponsorship again here, does your company have a project management tool or maybe a project management book, project management seminar to promote well then why not become a sponsor of the project management podcast? Being a sponsor of the show will immediately get your message into the ears of thousands of project managers worldwide at a cost, which is definitely lower than what you would pay for an ad in a trade magazine. Simply write to me at This email address is being protected from spambots. You need JavaScript enabled to view it. and I'll be happy to discuss a sponsorship with you. And finally, I wanted to send congratulations to my friend Thomas Schmidt in Germany, who recently passed his PMP certification. So you got to that's your own Thomas. Alright, and now let us move on to the two segments, helpful resources and project management in the news.
Cornelius Fichtner (03:06):
I have four resources for you today. The first one is from Sabrina Mancini Johnson. If you recall, she was my interview guest last week on the show, and this one is straight from her website and it's a two page PDF document titled the top 10 characteristics of a successful project manager and a, well, this is, this is quite a good document. If you need to tell people what it is that you're actually doing, or if HR and your company is looking for project managers, if your boss's boss's boss is telling you, what does a project manager do? I mean, take out this document and give it to them because it gives kind of the great overview of, of what it is that we project managers really do. I mean, it's not the Gantt charts and making sure that deadlines are met. It, it it's inspiration have a shared vision.
Cornelius Fichtner (04:10):
It's a good communicator. You need integrity, empathy, competence, team building skills. All of these items are very neatly explained here on these two pages from Sabrina. The second helpful resource I have for you or I have for myself actually this week around is a document from project. Perfect. It's a part one of two. Unfortunately it's only part one at the moment and it's called developing a test strategy. One of my projects has recently just gone into the testing phase or will a in a couple of days actually, and this would have been great if I had had this a about three weeks ago. And of course I would need both the part Walnut part two. This has been written by Neville turbot from project. Perfect. I think we've, uh, I've mentioned him three or four times already here. So he's, he's producing rather good content.
Cornelius Fichtner (05:07):
And this is a humongously long document on how to develop a test strategy. This is good. If you have time on your project, if you can really focus on creating a test strategy, how you want to test things, who's going to test things, what environments you're going to test this on, what the test scripts are going to be, what are you going to do for retesting, et cetera, et cetera, et cetera. So this is a excellent template. If you wish for anybody who needs to develop a test strategy. In my case, I looked at it and I thought, wow, would have been great. If, if the previous project manager on my project here had, had used this and had created something useful like that, in my case, my test strategy is about five sentences and a and a table in length. So yeah, I wish I wish I had had this a few weeks ago.
Cornelius Fichtner (05:59):
The third helpful Reese's the resource I have for you is it's from comp T I a and it's titled the comp T I a project plus glossary of project management terms. This is a 16 page document, which contains well, yeah, a glossary of project management terms. For instance, what is performance reporting? Just picking one here, reporting to the stakeholders, to provide information about the project status, progress, accomplishments, and future project performance predictions. Lots of PS here. Well, this document is a good alternative resource for, shall we say to PMBOK, it's not an exhaustive as the glossary of terms in the PMBOK. The PMBOK is 44 pages in total focusing of course, on PMBOK terms. I assume Prince 2 has, has a similar glossary, but what I found is that these 16 pages here, the language is less complicated. You actually understand what they're talking about.
Cornelius Fichtner (07:08):
It's easier to comprehend. So my, my idea here is if you're looking for an explanation of a term, yes, use the PMBOK, use the Prince 2 glossary. Also use the white man's comparative glossary. If you remember max wideman.com , I really raved about his website and he also has a, has a glossary there. So use these glossaries that are out there and also use this comp Tia project management glossary in order to figure out what are these terms. If you have to explain it to somebody, the PMBOK Prince 2, they are more focused on the technical aspects. And this one here is, is, is simple, easy language. The fourth and final helpful resource I have for you today is something for beginners. It is part four of about dot coms, project management, one Oh one part four is talking about managing costs, money and profits.
Cornelius Fichtner (08:10):
And it's a very easy to read for beginners explanation on how to manage costs, money and profits on your project. The first three, um, items in this series here are part one overview of project management. Of course, part two was talking about managed resources and part three talked about managing time. I do not know where they're going in the future with this, but, uh, this is definitely going to be something because about.com keeps their content online forever and ever. So in five, six years, if you have something that you need to give to a beginner, this is, this is still great content that you can do. Also at the end of each page, they have suggested reading. They have related articles and even most popular videos, but I'm not sure if online music stores is something that we really need as project managers. So there you have it, the four helpful resources of this week. And now let's continue with the news.
Cornelius Fichtner (09:23):
I have six news items for you today. The first three I'm going to focus on on the last three, I'm just going to skim over quickly. First one is titled UCI Irvine's extensions, advanced project management simulation course offers chance to blah, blah, blah, blah, blah, blah, blah goes on and on and on has a humongously long title. But what it basically boils down to the UCI, the university of California, Irvine is offering an online project management course, big deal. You may say, well, it is for me because I am now on the UC I's advisory committee for project management. And we're going to have our first meeting on February the seventh. And I'm going to give you a little bit of feedback there. What it's like to work together with a university, uh, on their advisory committee, on project management, I'm actually looking forward to this. So it was interesting for me to see that they're actually putting out press releases for all of their, uh, project management seminars that they have. The second news item is titled business consultant. Wyrick Penn's book on project management. Well, that's really nothing new. There are dozens of books on project management out there, but, um, he is actually taking the apprentice project runway and trading spaces. Television shows here in the United States. And he is saying that well, if you're watching these shows, you're actually getting a lesson in project management. So very interesting to take the idea that what you see in a television show is project management and writing a book on it.
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
Show notes: Today's focus is on Risk Management, which we call "The Black Sheep of Project Management". Risk management in project management is important, but only a fraction of project managers actively manage risk on their projects. Risk management in agile projects is also a trending skill area. Basically, risk is so important to understand as doing so helps us better manage the project towards a successful outcome, regardless of whether you are using hybrid, predictive or iterative methods.
In this podcast episode we discuss why that is so and present a simple technique that will enable you to manage risk on your projects without spending hundreds of hours on this task.
There are many resources to help you manage project risk including the practice standard for project risk management, which many project managers use as their reference guide. We also have some useful resources on this website in the form of past webinar episodes on risk management critical success factors -- these are definitely worth watching for a detailed look at how risk impacts project success. Enjoy the episode!
Don't forget to stop by at Method123, sign up for their newsletter and get the Risk Management Kit for free. Also in this episode: A Good, Bad & Ugly review about TSI's PMP Lunchtime Lecture Series [Update: The web page is no longer available so we removed the link], and we are continuing the giveaway of two free licenses for VIP Team To do List - listen to the show to hear how to participate - time is running out [Update: This giveaway is now closed].
Show notes: We continue to look at the soft skills in project management and proudly present a wonderful interview with Coach Moty Koppes. Her website is at http://www.coachmoty.com and you can write to her at This email address is being protected from spambots. You need JavaScript enabled to view it.. We are also giving away two free licenses for VIP Team To do List - listen to the show to hear how to participate.
Below are the first few pages of a computer-generated transcript with all its computer-generated quirks.
Music (00:09): [inaudible]
Cornelius Fichtner (00:11):
You are listening to the project management podcast. We bring project management topics to beginners and experts. Find us on the web at pmpodcast.blogspot.com or send your emails to This email address is being protected from spambots. You need JavaScript enabled to view it..
Cornelius Fichtner (00:28):
Hello, and welcome to show number 19. I am Cornelius Ficthner. Now this is the project management podcast for the 11th of February, 2006. Today I am continuing to go soft on you with my interview guest Moty Koppes, and we'll be talking about coaching being coached and how to improve yourself. But first I am very happy to announce that I have some free software to give about. And this software that we have to give away is VIP team to do lists, and you can find them at, to do lists soft.com. They write about the application VIP team to do list is a professional time and task management software for managing projects, workflow, and resources in small and midsize businesses. It enables team leaders and team members to create, manage, and share to do lists within the team by email. Well, if you want to win one of the two licenses in order to participate in this giveaway, all you have to do is send an email to myself This email address is being protected from spambots. You need JavaScript enabled to view it. in the subject line, simply write to do lists and in the body of the email, write your name and what country you're writing from.
Cornelius Fichtner (01:52):
That's about it. Your email has to reach me by the 21st of February this year, of course, and the winners will be announced on the show of the February, the 25th. So you've got some time there, but the sooner you do it, the faster you are done, um, some of us live in some of us, some of you who have subscribed to the project from hell podcast. I, uh, gave you a review of that a little while back, you may have noticed that it looks like it's no longer being updated well wrong. Um, the reason for why it might seem this way is because they have two feeds listed in iTunes. And one of those feeds is dead. It looks like they are no longer updating that one, but they're updating the other one. So you have to simply subscribe to the correct RSS feed, um, start iTunes, go to the music store, um, select podcasts, and then their search for project hell the two words, project and hell.
Cornelius Fichtner (02:57):
Uh, you'll get the, the top two are project management project from hell. And the second one is simply project from hell subscribed to the second one. The one that is called project from hell. And then your once again, up to date with the project from hell podcast. Uh, I also wanted to apologize for last week's show. You may have noticed that there were about six minutes of silence at the end of the show. No idea how that happened and sorry about that today. I'm trying to increase that to 25 minutes. No, just kidding. Uh, I'd like to see that I get rid of that this time. I'm finally here in the announcements again, a sponsor. Does your company have a project management tool, project management goal book, or a project management seminar to promote, then why not become a sponsor of this show here? The project management podcast, being a sponsor of the project management podcast will immediately get your message into the ears of thousands of project managers worldwide at a cost, which is much lower than what you would have to pay for an ad in a trade magazine. Simply write to me at pmpodcastatgmail.com and I'll be happy to discuss a sponsorship with you. Well, that's about it for the announcements this week, and now we're moving on to the helpful resources and the project management news.
Cornelius Fichtner (04:39):
Today's helpful. Resources are all about project management methodologies because I have received the following email. Hello from Madrid, Spain. I do enjoy your show. Keep up the good and entertaining work. My question is as follows, I have a client medium-sized multinational and am focusing on organizational issues. I have discovered that project management skills are sorely needed also, and not surprisingly, the company has not adapted any project management methodology. I am now looking for a hint on which methodology would be a good candidate to look at with the following criteria, not overly bureaucratic, reasonably compact, well suited for business projects because engineering and it is not a primary focus. And hopefully the study materials templates are available at a reasonable cost, both in the United States and Europe. And this email came to me from mr. Etienne Downwire manic from well Madrid, Spain. Well, at the end, you will find that I have listed five resources for you today.
Cornelius Fichtner (05:59):
The first one is a link to various white papers and articles on project management methodologies. You may simply want to want to go through those and check them out and see what you can find about project management methodologies. In theory, the second link that I have for you is a link to the 10 step project management methodology. I think I've mentioned 10 step quite a few times here. They are a no nonsense, easy to implement project management methodology. The third link is to method one, two, three, also a project management methodology that you may want to look into. Then the fourth one here is a link to project smart project. Smart is a website where you will also find several project management templates, some of which are free, and you may want to check out the free templates and then see if it's, if it looks like something that you may want to go with.
Cornelius Fichtner (07:06):
And finally, I found some deliverables, project plans and checklists free for download on Gantt had. So that's the fifth link that I have for you in my helpful resources there. Of course, the big problem always is that many of these methodologies are well a collection of templates and the processes is a completely different issue because just introducing the templates in a company is one thing, but introducing the processes, making the company change, ready, making them aware of the fact that, well, we need to change everything that we do and follow certain project management processes. That's really the big work. So whether or not your project management methodology is simple and easy or large and convoluted, doesn't really matter. The issue usually in my experience is the fact that the companies are simply not ready to take that step and make the change. But if your company is ready, the one that you're currently consulting with, then these five links should at least give you a starting point towards these project management methodologies. Well, and that's the resources for you, particularly at TN this week. And now on with the news,
Cornelius Fichtner (08:41):
The first news item is almost a continuation of the resources for Etienne. The title of this one here is Hill consulting launches, a new project management methodology and a free offer. Well, pure coincidence, a this was published on the 10th of February, 2006, and it talks about the fact that Hill, the Hill consulting group, and now announced that they are going to release the, um, their matrix based methodology for project management called project prison. And it consists of, uh, three components, which they say facilitate the methodology implementation and use. And they are a project management process guide, a complete and comprehensive compilation of essential project management processes. Well, the issue that I talked about, that's what you really need. Then the second one is a project management practice guide, a presentation of concepts and models that help users to perform the prescribed processes. And the third one is a project management toolkit, a tool set for performing each process step. So you know, that essential actions are being performed and managed, and they're releasing this and they're doing a few workshops. They are in Chicago, Charlotte and Orlando here in the United States. Well, that's not going to help at yen in Spain a lot, but at these three workshops, they're actually giving away the complete project prism methodology package to the attendees. So if you're in any of these three towns and you're looking for a methodology yourself, well, why not join this workshop and get it for free
Cornelius Fichtner (10:35):
Only two news items today. And the second one here is from February the eighth and it's titled hand soft releases next gen game project management update. Well, this was very interesting for me because I had never expected that project management for gaming software next generation gaming software actually exists that there is a particular market for well project management software for games. Very interesting little read here. They also say that they have various industries that actually use their software telecom. It consulting have discovered the benefits of their software here by hand soft, but they're still focusing on the gaming industry because that's where they have a big foothold. So interesting to see that they're ER, very small niches that companies use to produce project management software.
Above are the first few pages of a computer-generated transcript with all its computer-generated quirks. A human-generated transcript is available to Premium subscribers starting with episode 136.
Show notes: Todays you will find the following items on the menue: First you will hear about some great changes to the show. Next, we have a template to download and a book to give away, it's titled Napoleon on Project Management by Jerry Manas (Amazon Link). In the main section of the episode, I will show you the many ways to monitor your project without the sophistcated requirements of Earned Value and finally I’d like to tell you why you should listen to the Cold Fusion Podcast episode 18 (hint: it's on project management).
Show notes: In today's show we'll be looking at why a Project Manager should try and stay away from email and I am catching up on my diary. We also look at some feedback I received on the 7 PMO Trends from a couple of shows back and we have two resources for you.
A warm welcome to all students of the University of Central Florida - don't forget to check out the rest of our podcasts!
This episode is sponsored by:
Show notes: Earned Value Management (EVM) is a systematic approach to the integration and measurement of cost, schedule, and scope accomplishments on a project or task. We are starting with an introduction to earned value in project management in which you will get a basic overview of how it came to be, how it works and we will discuss its benefits and shortcomings.
Of course, in order to carry out scope control in project management, we have to know what the scope is. That's fundamental for EVM, so you can see that EVM and project scope management are related in the way we approach the work. In particular, project management scope creep can cause issues for EVM reporting. Having said that, the good thing about EVM is that it does help you see what is happening on the project, so you can be quickly alerted to project performance issues. We look at what is scope in project management in our other resources, but as you study EVM topics, remember to relate them back to scope management. So many project management processes and knowledge areas link together, and this topic area is no exception.
We also have some great helpful resources, announcements for several PM events around the globe and you can hear a review of a new project management related podcast called The Apprenti Podcast.
Show notes: This week, I am giving you six PMO Trends that will show you where companies will be taking PMOs in the future. As usual, you will get a few great helpful resources, hear what's happening in the PM News and you'll hear the PM tip of the week that was submitted by listener Thomas Weller from Germany. In a new show segment we are looking at various PM events around the world and wewill be finishing up the show with a review of the PMI-ISSIG's new podcast.
Cornelius Fichtner, PMP, CSM, is the host and the author at The Project Management Podcast. He has welcomed hundreds of guests and project management experts to the podcast and has helped over 60,0000 students prepare for their PMP® Exam. He has authored dozens of articles on projectmanagement.com and PM World 360. He speaks at conferences around the world about project management, agile methodology, PMOs, and Project Business. Follow him on Twitter and connect with him on LinkedIn.
Project Management for Beginners and Experts
Going beyond Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®
PM PrepCast, Agile PrepCast, PM Exam Simulator, PDU Podcast, PM Podcast are marks of OSP International LLC.
PMI, PMBOK, PMP, PgMP, PfMP, CAPM, PMI-SP, PMI-RMP, PMI-ACP, and PMI-PBA are registered marks of the Project Management Institute, Inc.
