Episode 144 Premium: Scope vs. Work
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A little while back Bill Duncan published an article on the importance of clearly (and I really mean clearly) differentiating between the terms scope and work.
Everyone seems to agree on the importance of scope, but there is much less agreement on what it is and where to find it. By focusing on a project’s “product” (whether tangible or intangible), project managers create greater clarity around the implication of all changes.
His reasoning was that by doing so you get greater clarity in regards to what changes on your project should be considered as scope changes, you improve your communication with your customer and by applying "discover-define-deliver" you add another layer of clarity.
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