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In this Overtime episode we welcome back Gene Dutz to discuss teleconferencing hard tools. We look at Webex, Adobe Connect Pro and Dimdim. The last one, by the way, is free. Gene introduces us to the features of these services and how to use them effectively on your project. For instance did you know that you can use these services to record your teleconference so that team members who were absend can listen to the conference later on and catch up?

This is just one of the many tricks he has up his sleeve to help you use these tools to the fullest.

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Two weeks ago I was at the PMI® Global Congress in Denver Colorado. For two days I was surrounded by about 4,000 other project managers. I listened to a number of great and not so great presentations and I also participated in a few meetings of the PMI’s New Media Council. There were presentations on all kinds of topics including scope in project management.

My biggest problem is that in such moments it is very difficult for me to turn my brain off and more often than not thoughts collide and synapses meet and out come usually some good ideas and insights on project management. I have a personal issue with scope control in project management! The scope of what I thought I would be thinking about is spiralling, and I think that's a good thing! It shows the value of attending these events.

And over the coming episodes, I would like to share my thoughts with you, here on The Premium PM Podcast.

And I thought that since it is around Halloween, I start out with something CREEPY. In particular, Scope Creep.

To be precise, scope creep and the fact that it isn’t really all that bad a thing to happen on your project. In fact, I recommend that we should all embrace scope creep on our projects. Understanding scope creep is a crucial part of project scope management, but not one that we need to avoid.

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Two weeks ago I discussed Opportunity Creep. The discussion then was sparked by a meeting I had at the PMI® Global Congress in Denver earlier this year. Today, I want to discuss Robot Project Management.

In particular, I want to call out to you and help you avoid becoming a Robot Project Manager.

This concept, too, was sparked by one of the many discussions at the Global Congress. And if you have never been to any type of project management meeting like that then I can heartily recommend it. It doesn't have to be a big one like the congress either. A simple local PM gathering will do. The people you meet and the conversations you have will positively influence you and your career.

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Our Overtime episodes are normally reserved for the paying subscribers of The Premium PM Podcast. To give everyone an idea of what you get by susbscribing to the premium feed, we are making this episode available to everyone.

Jeff Berkel and his team from Metafuse, Inc (www.projectinsight.net) implement their project management software across the USA for their customers. In our interview we are taking a step back and we are looking at one of their implementations from a procedural point of vew. We learn about the problems that their customer had and how step-by-step Jeff and his team helped them to improve their PM processes and improve their approach to project management.

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The Capability Maturity Model Integration is known to most simply as CMMI. It is a process improvement approach that provides organizations with the essential elements of effective processes. The goal of CMMI was to improve the usability of maturity models by integrating many different models into one framework. It was created by members of industry, government and the SEI. Our guest today is Jeff Berkel from Metafuse, Inc (www.projectinsight.net). He and his team have lead projects helping their customers implement CMMI. We start out by giving you a CMMI overview, learn how it compares to other capability maturity models and then take you step by step through the general process of a CMMI implementation project.

We also announce the winners of our 100th episode giveaway who both win a copy of the Alan Parsons Project CD The Turn of a Friendly Card, and we have a new giveaway starting and you can win a copy of Insight Tree. Listen to the episode to learn how to participate.

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For our 100th episode we are leaving the realm of “traditional” project management. We are taking a one-legged sideways step into the music business but we will still keep one foot firmly grounded in our own art. I am extremely pleased to welcome Alan Parsons (www.alanparsonsmusic.com) on our show today. Alan is a record producer, audio engineer and musician, who is probably best known for his engineering work on Pink Floyd’s legendary Dark Side of the Moon album and of course he is the founder of the Alan Parsons Project. From the late 70s to the late 80s the group produced 10 successful albums and their most played song is probably Sirius. Alan and I discuss the roles & responsibilities of a record producer in the production of an album, how the role has changed over the years, we discuss the processes involved in creating a successful album and you’ll be very surprised to hear what Alan thinks is the most important skill on the job.

As part of today’s 100th episode we are giving away two Alan Parsons Project CDs: The Turn of a Friendly Card. Listen to the episode to learn how to participate.

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Today’s overtime is with Stacy Goff. In last week’s episode Stacy and I discussed his paper titled “Measuring and Managing Project Quality”. And he mentioned during that interview that “My favorite Quality Indicator is the Planned versus Actual Cumulative Review Count”. So I gave Stacy another call to talk about these reviews in particular. We will learn all about the dos and don’ts of these reviews. And we will also look at the Periodic Table of Project Management Competence Elements.

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Several Quality-related problems are unique to projects. For one, it is difficult to measure. In fact, often key stakeholders cannot evaluate the true quality of the results until the delivery day, and then it is too late to do anything to resolve gaps. Also projects often produce something new. So there are few standards against which to evaluate “good” results. This means we are faced with the problem of having to measure something that is difficult to define and nobody has seen before. It's a problem. Stacy Goff, president of Project Experts (http://www.projectexperts.com), recently wrote a paper on exactly this issue. We welcome him back on the program to discuss his definition of quality, how using measures and indicators can help, learn about his favorite quality indicator and you'll hear a number of tips from his quality management toolkit, enabling you to measure quality on your projects.

In our Gizmos section we look at Insight Tree and we announce the winners of Jack Ferraro's book The Strategic Project Leader .

Read Stacy's paper titled Measuring and Managing Project Quality (*.pdf)

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In this episode Jerry Manas gives us additional insights into the gray areas. Because his book is called Managing the Gray Areas, we are concentrating on the actual management process. The tools that Jerry recommends and which we discuss at length are

• Ideals - Standing for something
• Leading by Questioning
• Systems Thinking
• Empathy and Cultural Awareness

Since these are mostly tools from the softer end of managing the gray areas we then go ahead and also spend time looking at a number of hard tools.

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Carrying on our series of leadership podcasts, we continue our discussion with Jack Ferraro on Strategic Project Leadership. We look at The Platinum Rule behavioral compatibility assessment and The MyProjectAdvisor Leadership Competency Pyramid. In particular we discuss the characteristics of a project leader and how we translate the theoretical knowledge from these tools into our daily lives. Jack also discusses how a strategic project leader uses efficiency, customization, foresight and connectedness in order to manage a successful project.

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This is a special Episode of The PM Podcast in which we introduce you to a new project management related podcast called PMPOD, hosted by Sebastian Stücker at www.pmpod.de. Here is what Sebastian writes about this episode:

Today the PMPOD features its first interview, which I am very proud of. Also it is the first english episode. To all german listeners, who might be surprised, I explain everything in Episode 3. The topic for todays interview is Project Blame Management. Payson Hall, a management consultant based in Sacramento, California, proposes this as new knowledge area for the PMPOK Guide.

I had lots of fun doing the interview with Payson and I hope you have the same while you listen to this episode.

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Have you ever managed a project where everything was either black or white, yes or no, approved or not approved? You probably haven’t. If your projects are like mine then most decisions that are made are a compromise. You give a little here, you take a little there. In project management nothing is really ever black and white. So don’t adjust your project plan, for you have entered the gray areas. And “Managing The Gray Areas” is the title of the new book written by Jerry Manas, PMP, who joins us on the podcast today to talk about these gray areas and all the tradeoffs that we project managers have to make every single day.

In our Gizmos section we introduce you to a new project management podcast called PMPOD. You can find it at www.pmpod.de .

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In addition to overseeing projects, today's project managers are expected to provide creative input and use their leadership to create an environment that can respond rather than react to changing parameters. And then there are also these continuously moving objectives and requirements that need to be managed. According to Jack Ferraro, this new landscape calls for a service based project manager, which he discusses in his book titled The Strategic Project Leader.

In our interview with Jack we explore the attitudes and behaviors that define successful leaders, the importance of a service view in project management and most importantly we discuss and give you tools & tips on how to go from being a certified project manager to the point where you are a strategic leader. In this one of our leadership podcasts you'll pick up some actionable advice on how to grow your leadership skills.

Click here to read Jack Ferraro's white paper titled Self Directed Leadership Development (*.PDF)

Our other features: In our Gizmos section we introduce you to Processes On Demand by BOT International, a tool that will help you set up your Project Management Office (PMO) and improve your organization's project management maturity. We announce the winners of the giveaway of Jerry Manas's book Managing the Gray Areas . And we also start a new book giveaway for Jack Ferraro's book The Strategic Project Leader .

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In this episode we continue our discussion with Lee Fischman on experimental projects. However, we shift our focus a bit and discuss successful team management. Lee argues that in order for an experimental project to be successful your team will need to perform a number of roles or "themes". He identified 7 such themes that will make you successful and we are going to look at all 8 of them. And no, that wasn't a typo. Even though we discuss project team management in the context of experimental projects, Lee's findings and recommendations are applicable across the board. Managing teams would be a lot simpler Especially his recap at the end is excellent advice for managing your teams.

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Have you clearly defined what sets you apart from other project managers? Do you understand how your own behaviors make others understand you as a brand? Can you "reap" the benefits of others promoting you instead of having to do it yourself? You will be able to answer all of these questions with a resounding "yes" if you are clear about who you are as a professional. If not, then others will make up their own image for you. Then they will broadcast that image. Wouldn’t it be better if you took control? To help you out with this we are extremely happy to bring back Margaret Meloni to discuss "Your Professional Brand" and how you can quite easily influence how others see you and help promote you. We give you a definition of the professional brand, we talk about the importance of having one, what benefits you will receive from it and most importantly, Margaret opens up her toolkit to you and gives you a step-by-step overview of how you can manage your own personal brand.

And here are the winners who each receive a copy of Hans Jonassons's book Determining Project Requirements: Adam Torres (Premium Podcast Subscriber) and Michael Potter (Free Podcast Listener).

We are also starting a new giveaway where you could win a copy of our brand new PMP Exam Formula Study Guide. Listen to this episode to learn how.